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Systems Administrator - TS / SCI

Systems Administrator - TS / SCI

General Dynamics - ITLas Cruces, New Mexico, United States
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Manages the functionality and efficiency of a group of computers running on one or more operating systems.

  • Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.
  • Provide IT Service Management functions and first level troubleshooting to all customers.

Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.

Analyze, diagnose, and isolate failures to hardware.

Directly replace or coordinate replacement of hardware failures.

Collect data for proper escalation and resolution by Tier 2 / 3.

  • Perform network management services to include : monitoring network device health and status, monitoring network performance and utilization optimization.
  • Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc.
  • Perform modifications to authorized user lists, user profiles, and file system maintenance.
  • Understand all ITSM processes and document work accurately and effectively through the use of a ticketing system.
  • Perform visual inspections of hardware and document / report all findings.
  • Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines.
  • Manage account requests and provide account management responsibilities for personnel on numerous systems.
  • Know all functional leads and technicians for all the managed systems by the program.
  • Understand local site command and hierarchy.
  • Know POC's for systems that the Program does not have responsibility for.
  • Interface with customers and government officials.
  • Participates in special projects as required.

    • EDUCATION AND EXPERIENCE : Technical Training, Certification(s) or Degree, with 1+ years of experience technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

    1+ years of directly related experience in systems administration and analysis.

  • UNIX / LINUX System Administration - Preferred
  • Windows System Administration - Preferred
  • Shift work (Panama Schedule - 12 hours / day for a total of 7 days over 2 week period)

    • Candidate must possess appropriate andcurrent DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, candidatemust attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date.

    As part of your role / function on the program; you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties; you will be subject to additional IT system monitoring; and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.

    Due to the sensitive nature of the work being done for this government client, all candidates must hold a TS / SCI with Polygraph.

    Shift work is on arotating Panama Schedule.

    Schedule 1Schedule 2

    Work - Mon, TuesOff - Mon, Tue

    Off - Wed, ThurWork - Wed, Thu

    Work - Fri,Sat, SunOff - Fri, Sat, Sun

    Off - Mon, TueWork - Mon, Tues

    Work - Wed, ThuOff - Wed, Thur

    Off - Fri, Sat, SunWork - Fri,Sat, Sun

    Shifts are 6 AM to 6 PM, 6 PM to 6 AM

    GDIT IS YOUR PLACE :

  • Full-flex work week to own your priorities at work and at home
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

    • Top Secret SCI + Polygraph

    Salary and Benefit Information

    The likely salary range for this position is $64,319 - $87,021. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    View information about benefits and our total rewards program.

    About Our Work

    We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI / ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    Join our Talent Community to stay up to date on our career opportunities and events at gdit.com / tc .

    Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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    System Administrator • Las Cruces, New Mexico, United States