Sales Support Representative

Job Summary

Aiming for more than just another sales job? Step into the role of a Sales Support Representative and help bring high-speed Frontier tech to homes across Ontario. At Instep Management, there’s no starting from scratch; you’ll get hot leads, a solid playbook, and a team that celebrates every win (sometimes with a quick ping pong match).

Sound like your vibe? Keep reading about our Frontier Sales Account Representative position!

Sales Support Representative

Core Functions

Prospect new residential customers through residential visits, outbound calls, local events, and lead follow-ups

Understand each household’s needs and present tailored Frontier solutions that truly add value

Join regular team meetings, training sessions, and product workshops alongside fellow Frontier Sales Account Representative to keep your skills sharp

Consistently hit or surpass monthly sales targets, adding to the team’s momentum

Accurately manage data entry, paperwork, and follow-up steps to ensure smooth service activation

Keep an eye on local competitors and share insights with your Frontier Sales Account Representative team

Pitch in with extra responsibilities when needed to help your team shine

Sales Support Representative

Key Attributes

Must have :

High school diploma or equivalent

Valid driver’s license, car insurance, and a clean driving record

Reliable personal vehicle (yes, even when Ontario weather doesn’t play nice)

Comfortable using smartphones, tablets, and basic software

Flexibility to work evenings and weekends to catch customers when they’re home

Strong communication skills in English, spoken and written

Resilience and drive

Natural people skills

Goal-focused mindset

Solid organizational habits to juggle leads, data, and follow-ups

Nice to have :

6 months or more in sales, customer service, or similar roles (especially prospecting or cold calling)

Familiarity with telecom services like cable, fiber, or wireless

Ability to explain tech in a way anyone can understand