Senior Director, Head of Strategy, Issuing Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking an experienced Head of Strategy (Senior Director) for our Issuing Solutions business. This role requires a deep understanding of the payments industry, exceptional leadership skills, and a strong background in management consulting. This individual will work closely with senior product leaders to assess industry trends, market entry, product enhancements, M&A opportunities, Go-To-Market and commercialization strategies. The Head of Strategy will report to the VP, Global Head of BPO, Strategy & Analytics for Issuing Solutions.

Essential Functions

Partner closely with the SVP Global Head of Issuing Solutions & VP, Global BPO, Strategy & Analytics to define and articulate the global strategy for the business unit.

Develop business, product, and regional growth strategies tailored to industry trends.

Identify new market opportunities, product strategy, M&A, and GTM plans with senior leaders within the Issuing Solutions organization.

Support the development of strategic pricing initiatives across core product portfolios. Develop pricing models and recommendations to align to consumer and market growth initiatives.

For key strategic initiatives, develop execution plans and support the roll out and implementation of GTM / Commercialization plans globally and in region.

Monitor competitive intelligence and report out key findings to inform strategies.

Collaborate with senior leadership to align strategic initiatives with Visa's overall business goals and objectives. Drive cross‑functional strategic alignment with Regional VAS leaders and Visa Product / Strategy organizations.

Define and create key product and business indicators to measure performance and success.

Manage relationships with senior executives, regional teams, and cross‑functional partners across product, tech, operations, risk, finance, and more.

Build, mentor, and lead a high‑performing strategy team.

This is a hybrid position based in Austin, TX or San Francisco Bay Area. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an advanced degree (e.g., Masters / MBA / JD / MD), or a minimum of 5 years of work experience with a PhD.

Preferred Qualifications

15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, or MD), PhD with 9+ years of experience.

You have extensive management consulting experience in Payments and Financial Services.

You have prior experience in both external and incorporate strategy functions.

Strong command of financial, market, and consumer analytics with the ability to grasp complex and detailed issues.

Proven track record of developing and executing strategies and analytics initiatives that drive business growth and innovation.

Experience in defining and creating key performance indicators (KPIs) and developing real-time dashboards for ongoing monitoring and analysis.

Exceptional leadership skills with a proven ability to build, mentor, and develop high-performing strategy and analytics teams.

Strong communication and interpersonal skills to build relationships with clients and colleagues across Visa functions, navigating a matrix organization.

Strong communication skills to build executive level presentations with clear storytelling and ability to articulate live or virtually at the executive level.

Ability to build deep relationships at senior levels within the organization and navigate complex structures.

Robust decision-making and analytical skills, willingness and credibility to get into the detail of problem solving and issues that may come up.

Keen eye for detail with the ability to support recommendations grounded on data and facts.

Excellent project management skills and experience in leading cross-functional teams. Able to adjust to multiple demands and constantly shifting priorities under tight deadlines.

Willingness to travel as required.

Additional Information

Work Hours :

Varies upon the needs of the department.

Travel Requirements :

This position requires travel 5-10% of the time.

Mental / Physical Requirements :

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 189,800 to 329,500 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.

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