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Used Car Manager
Used Car ManagerNorm Reeves • Cerritos, CA, US
Used Car Manager

Used Car Manager

Norm Reeves • Cerritos, CA, US
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Used Car Manager

Job Category : Sales

Location : Cerritos, CA | Type : Full Time | Salary Range : $180k+

Position Overview : The Automotive Used Car Manager is responsible for overseeing the operations of the used car department at Ford in Cerritos. This role involves managing a team of sales professionals, implementing effective sales strategies, maintaining inventory, ensuring customer satisfaction, and maximizing profitability in the used car department.

Key Responsibilities

Sales Management :

  • Lead, mentor, and motivate the used car sales team to achieve sales targets and provide excellent customer service.
  • Develop and implement effective sales strategies to attract customers and promote used car sales.
  • Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions.

Inventory Management :

  • Manage the procurement and inventory of used cars, ensuring a diverse selection that meets customer demands.
  • Monitor market trends and demand to make informed decisions about pricing, vehicle acquisition, and inventory mix.
  • Collaborate with the dealership's acquisition channels, such as trade-ins, auctions, and direct purchases.
  • Quality Assurance :

  • Ensure that all used cars meet quality and safety standards before being presented for sale.
  • Oversee reconditioning and detailing processes to enhance the appearance and value of used cars.
  • Conduct thorough inspections of trade-ins and purchased vehicles, addressing any maintenance or repair needs.
  • Customer Satisfaction :

  • Develop and maintain strong relationships with customers, addressing their needs and concerns promptly and professionally.
  • Ensure that customers receive accurate and transparent information about used cars, pricing, and financing options.
  • Implement processes to gather feedback and reviews, using them to improve customer satisfaction and dealership reputation.
  • Financial Management :

  • Set pricing strategies for used cars based on market conditions, acquisition costs, and desired profit margins.
  • Monitor expenses related to the used car department, such as reconditioning, advertising, and personnel costs, to ensure profitability.
  • Prepare regular financial reports for dealership management, summarizing sales performance and financial metrics.
  • Team Development :

  • Recruit, train, and onboard new members of the used car sales team.
  • Provide ongoing training, coaching, and professional development opportunities to enhance the team's skills and knowledge.
  • Foster a positive and collaborative work environment that promotes teamwork and individual growth.
  • Qualifications and Requirements :

  • Several years of experience in automotive sales, with a focus on used cars.
  • Strong leadership and team management skills.
  • In-depth knowledge of the automotive industry, including market trends and pricing strategies.
  • Excellent communication, negotiation, and customer service skills.
  • Proficiency in using sales and inventory management software.
  • Ability to analyze data and make data-driven decisions.
  • Attention to detail and a commitment to quality.
  • Valid driver's license.
  • Elevate Your Career with our Unbeatable Benefits!

  • Unlock Your Potential Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
  • Invest in Yourself Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
  • Health and Wellness First Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
  • Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
  • Your Network, Your Success Employee Referral Bonus Program - Earn While Building a Stronger Team.
  • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
  • Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
  • Time to Recharge Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
  • Celebrate and Rejoice 6 Holidays Per Year to Spend Quality Time with Loved Ones.
  • Smart Savings, Smart Choices Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
  • Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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    Used Car Manager • Cerritos, CA, US

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