Call CoachVirtualVocations • Raleigh, North Carolina, United States

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Call Coach

VirtualVocations • Raleigh, North Carolina, United States

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A company is looking for a Call Coach in the Sales department.

Key Responsibilities

Review and audit calls to ensure sales criteria are met

Provide coaching and feedback to agents to improve performance

Conduct training sessions and develop performance improvement plans

Required Qualifications

1 year of call coaching experience (preferred)

Bachelor's degree (preferred)

Experience with Microsoft Office Suite

Experience in the consumer lending or financial services industry

Knowledge of reverse mortgage products (preferred)

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Coach • Raleigh, North Carolina, United States

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