Campus Technology Coordinator

Campus Technology Coordinator

Location : Tampa, FL, 33610

Salary : $40,000 - $50,000 a year

Position Summary

Responsible for handling day-to-day technology operations. Assist Tier 1 Workstation Technicians on campuses with providing systems support for end users. Completes support tasks for hardware devices and software packages. Help with installation setups and revise existing documentation guidelines. Other main functions include providing training for teams in other departments, answering technology questions as needed, completing administrative tasks when required.

Duties and Responsibilities

• Remote and / or in-person Technical Support in a multi-level helpdesk environment.
• Monitors infrastructure and assists workstation technicians to minimize downtime.
• Fully support, configure, maintain, and upgrade location's networks and in-house servers.
• Ensure network security and connectivity.
• Remove security threats and malware from company systems.
• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
• Set up user accounts, permissions, and passwords.
• Work with team members to develop user training manuals, help sheets, frequently asked questions and procedures.
• Perform proactive monitoring of organization's infrastructure.
• Run and terminate CAT 5e / 6 cable.
• Manage a high number of devices (laptops, printers, phones, cameras, access points, etc) for a 1 : 1 school environment.

Education

Computer science coursework or equivalent work experience (2 years). Certifications desired : CCNA, CCMP, network plus certification or a plus, Microsoft 365 certifications.

Required Skills & Experience

Other

Pay Range : $40,000 - $50,000 per year

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