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Executive Assistant

Executive Assistant

ZendeskAustin, Texas, United States of America
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Job Description

Zendesk is looking for a proactive and highly organized Executive Assistant to support a group of senior leaders. This role plays a critical part in enabling operational efficiency and smooth day-to-day execution. You’ll manage complex calendars, coordinate travel and meetings, and serve as a trusted partner in ensuring everything runs seamlessly behind the scenes.

We’re looking for someone who thrives in a dynamic environment, handles sensitive information with discretion, and brings a can-do attitude to everything they do. If you're detail-oriented, resourceful, and enjoy supporting others to do their best work, we’d love to meet you.

This is a non-exempt position located in Austin, TX with flexibility to support leaders across U.S. time zones.

Responsibilities :

  • Manage and prioritize complex calendars and scheduling requests across multiple time zones with internal and external stakeholders
  • Coordinate travel and process expenses with accuracy and financial awareness
  • Maintain confidentiality and handle sensitive information with discretion and professionalism
  • Plan and execute small gatherings or team events that foster connection and collaboration
  • Build relationships with internal partners to streamline operations and support team needs
  • Provide backup coverage for fellow Executive Assistants as needed
  • Take ownership of special projects and other administrative tasks as assigned

Requirements :

  • 2–4 years of experience in administrative support, preferably in a tech or SaaS environment
  • Proven ability to multitask, prioritize effectively, and meet tight deadlines
  • Strong organizational skills with attention to detail and follow-through
  • Comfortable navigating ambiguity and shifting priorities
  • Excellent judgment and ability to handle confidential information with integrity
  • Experience managing executive-level calendars and understanding meeting priorities
  • Clear written and verbal communication skills with a professional and approachable tone
  • Self-starter with a strong work ethic—no task too big or too small
  • Flexibility to support leaders working across East and West Coast time zones
  • The US hourly base rate range for this position is $36.06-$54.33. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

    Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

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    Executive Assistant • Austin, Texas, United States of America