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Front Desk - Community Association Management Company
Front Desk - Community Association Management CompanyFlorida Property Management Strategies LLC • Miami, FL, US
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Front Desk - Community Association Management Company

Front Desk - Community Association Management Company

Florida Property Management Strategies LLC • Miami, FL, US
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Job Description

Job Description

Description :

Front Desk Receptionist – Community Association Management

Location : Miami, FL

Company : Florida Property Management Strategies

Schedule : Full-Time | Monday – Friday, 8 : 30 AM – 6 : 00 PM

Reports To : Office Manager / CEO

Compensation : $15 – $20 per hour (based on experience and performance)

Overview

Florida Property Management Strategies is seeking a friendly and detail-oriented Front Desk Receptionist to serve as the first point of contact for our community association management office. This individual will play a key role in ensuring smooth daily operations, maintaining professional communication with residents and vendors, and supporting internal staff with a high level of customer service and organization.

Key Responsibilities

Reception & Communication

  • Answer and route incoming phone calls and emails promptly and professionally.
  • Direct inquiries to the appropriate department or team member.
  • Ensure all calls and messages are returned within 48 hours.

Resident Services

  • Process payments for decals, key sales, and other resident transactions.
  • Update and maintain accurate resident information in the management system.
  • Maintain and update parking rosters and related records.

    • Mail & Documentation

  • Receive, sort, and deliver incoming mail to the CEO by the end of each business day.
  • Assist with document filing, scanning, and basic data entry as needed.

    • Administrative Support

  • Provide general office and administrative support as directed by management.
  • Assist in preparing materials for meetings, notices, and community communications.

    • Requirements : Job Requirements

  • High school diploma or equivalent required; associate degree preferred.
  • Prior customer service or administrative experience in an office setting.
  • Excellent verbal and written communication skills .
  • Proficiency in Microsoft Office and general office technology.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Friendly, professional, and customer-focused demeanor.
  • Team player with a proactive attitude and attention to detail.
  • Familiarity with HOA or property management operations is a major plus.
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    Front Desk • Miami, FL, US

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