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Program Coordinator (Extended Opportunity Programs and Services (EOPS) )

Program Coordinator (Extended Opportunity Programs and Services (EOPS) )

Contra Costa Community College DistrictPleasant Hill, CA, US
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Position Definition

To plan, coordinate, develop, implement and facilitate student support or instructional services for an assigned program in order to attract, retain and support a diverse population of students. Distinguishing Characteristics This classification is distinguished from the senior level in that it is responsible for the day-to-day operation of a single program area as opposed to multiple or larger, complex student support or instructional programs. Examples of Duties / Essential Functions Duties may include, but are not limited to, the following :

Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding an assigned program; implements program policies and directives according to District, federal or State guidelines.

Performs administrative support functions in coordinating a student services program.

Prepares correspondence, memos and statistical materials; answers phones.

Assists in the development, preparation and / or administration of department and program budgets.

Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor’s Office.

Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.

Coordinates with other departments and / or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.

Arranges, schedules and assists in development of training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.

Assists in development of support programs.

Assists with research appropriate to the operation of the program.

Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.

Develops and assists in the design and preparation of presentations, written information and other resource materials concerning available college and community services and programs.

Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.

Develops and delivers workshops and special programs to provide promote access to and increased awareness of available student support services and programs.

Participates in special activities and events as needed.

Maintains and monitors payroll records for student assistants.

Performs related duties as assigned. Minimum Qualification-Education / Experience EXPERIENCE AND TRAINING

Three (3) years of experience performing responsible student services duties in a related college program.

EDUCATION / LICENSE OR CERTIFICATE

Possession of an Associate degree from an accredited college, or the equivalent. Minimum Qualification-Knowledge Of Current policies and regulations related to assigned student services program.

Modern office procedures, practices and technology / equipment.

Basic understanding of procedures for support services offered by assigned program.

General college classroom procedures and requirements.

General needs of population of students supported.

Philosophy and objectives of students services programs; problems encountered by students supported.

General principles and practices of supervision.

Modern software applications (Microsoft Office Suite, etc.). Minimum Qualification-Skill To N / A Minimum Qualification-Ability To Design, develop, and implement effective student support services and programs.

Understand and carry out verbal or written instructions in an independent manner.

Identify and obtain resources and other needed programs and services to meet students’ academic and vocational needs and objectives.

Keyboard with accuracy.

Assign work to, oversee, and train student assistants.

Gather, prepare and maintain accurate data, records, files and reports.

Analyze situations accurately, determine priorities and adopt an effective course of action.

Serve as a liaison between students and community or college agencies and services.

Communicate effectively, both orally and in writing and prepare clear and concise technical and statistical reports.

Establish and maintain effective working relationships with those contacted in the course of performing required duties.

Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties. Desirable Qualifications

  • Experience working in higher education student services programs, such as EOPS / CARE, CalWORKs, NextUp or similar.
  • Demonstrated experience with and commitment to serving diverse student populations, including low income, first generation, and student parents.
  • Experience leading and supporting student workers or Peer Advisors, including planning and facilitating program.

Job Open Date : 08 / 11 / 2025 Job Close Date : 09 / 12 / 2025 Open Until Filled No Foreign Degree and Credit Statement : In accordance with the Human Resources Procedure , all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation. Employee Benefits : Insurance : The District offers health, vision, dental and life insurance for monthly classified employees and managers / supervisors and their eligible dependents. Monthly classified employees and managers / supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement : Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.

Deferred Compensation : The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance : The District offers monthly eligible classified employees and managers / supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits : The District also offers monthly eligible classified employees and managers / supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and / or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply : Local 1 has a one-time initiation fee of $ and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $ (All confidential, supervisory and management positions are exempt from union membership)

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Program Coordinator • Pleasant Hill, CA, US