Site Leader – Mail & Copy Center

Candidates who receive an offer will be required to complete a background check and drug test as a condition of employment.

Site Leader – Mail & Copy Center

Newark, NJ

3 months+

Job Summary

The Site Leader is responsible for overseeing the day-to-day operations of a 1–2 person mail and copy center supporting a downtown law firm. This role ensures smooth workflow, high-quality document production, customer satisfaction, and contract compliance. Responsibilities include supervising daily operations, training staff, managing copy / print production, coordinating mail services, maintaining facility needs.

Key Responsibilities

• Lead daily operations for the site, service, or shift, ensuring efficient workflow and adherence to procedures.

Serve as the primary onsite point of contact for customer issues, contract compliance, and service-level adherence.

Assist with managing P&L, invoice accounts, and tracking compliance with contractual obligations.

Report and escalate facility-related issues; coordinate repairs, inspections, and vendor visits as needed.

Complete site reports, paperwork, and month-end management reports in the absence of the Site Manager.

Copy / Print & Mail Center Operations

Perform advanced copy / print production, including finishing / binding (GBC, tabs, spiral, velobind, etc.) based on client specifications.

Convert hard copy materials into digital format.

Process inbound mail via digital mail systems and ensure timely delivery.

Support conference room and hospitality setups.

Handle shipping / receiving duties, including lifting up to 40–50 lbs.

Administrative & Facility Duties

Manage office supply and stationery inventory.

Support small office moves, conference room coordination, and A / V equipment management.

Conduct routine facility checks and report issues (lighting, plumbing, equipment malfunctions).

Create and complete work orders and contractor monitoring.

Qualifications

High school diploma or GED required.

Minimum 2+ years of relevant experience in a corporate environment.

Copy Production experience with advanced print jobs and binding is required .

Experience delivering classroom or informal training sessions.

Experience operating advanced machines and completing complex print jobs.

Strong organizational, communication, and customer service skills.

Ability to multitask in a fast-paced legal environment (experience in law firms is a plus).

Ability to remain updated on technology and industry trends.

Ability to walk frequently and lift items up to 50 lbs.

Experience using Oracle iProcurement preferred.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.