Senior Business Data Analyst

Overview

This position supports initiatives within the Bank that improve enterprise data quality, governance, and analytics. Drives positive change across the Bank through technical innovation and continuous improvement initiatives. Creates and maintains technical documentation related to enterprise data. Provides expert consultation to team members, the Information Technology department, and other stakeholders on tactics that achieve data management goals.

Responsibilities

Identifies and implements enhancements for the quality, management, and storage of enterprise data. Executes initiatives that improve profiling, exception reporting, and issue resolution as well as general fixes for the Enterprise Data Warehouse. Builds dashboards to modernize analytics where appropriate.

Enforces data policies and procedures across the enterprise. Encourages discussion and feedback from associates to identify areas of improvement within data management capabilities.

Facilitates initiatives that develop the Bank's data management capabilities. Assists management in creating and implementing business plans to achieve planned objectives. Maintains a strong knowledge of current and emerging technologies or trends impacting the financial service industry.

Creates and maintains technical documentation for systems, Queries,  Enterprise Data Warehouse, which includes source-to-target mappings, data dictionaries, and other related materials.

Qualifications

Min 15 + years of total experience as senior Data Analyst, financial services and banking experience is preferred

Experience with data modelling, data analysis, data visualization, API’s and real time services preferred

Full understanding and hands on experience of waterfall and agile development practices

Skilled at simplifying technical details for diverse audiences and translating insights into strategic actions, forming strong partnerships with multiple cross-functional teams

Hands-on experience with CRM systems, campaign performance tracking, and commonly used data tools

Prefer experience with Marketing systems – CDP, Campaign Automation etc.

Prefer hands-on experience with CRM systems, campaign performance tracking, and commonly used data tools

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.