Job Description
Job Description
Dental Technical Advisor
Full Time | Orange County, CA (On-site)
Full-Time. Clean Modern Lab. Competitive Pay. Generous Benefits Available!
We are hiring a skilled Dental Tech Advisor to lead daily support operations in our dental laboratory. This role is ideal for someone with strong communication skills, advanced dental knowledge, and a passion for solving problems. You will be supervising case flow, supporting dentists and internal teams, and ensuring all technical cases meet lab standards and timelines.
This is a hands-on leadership role that blends case management, client service, and team coaching in a fast-paced, quality-focused environment.
What Youll Do
- Supervise and support a team of technical representatives across multiple departments
- Review incoming cases for accuracy and assign to appropriate production teams
- Communicate directly with dentists regarding product options, case adjustments, or troubleshooting
- Assist chairside and in-lab with custom shades, adjustments, and clinical support as needed
- Ensure case documentation and updates are logged accurately in the lab software
- Monitor high-priority cases and hold reports, including late or implant cases needing review
- Coach and train internal staff on lab systems, safety procedures, and technical workflows
- Collaborate with implant specialists to ensure proper codes, parts, and services are used
- Perform final quality checks and pre-QC reviews across departments to maintain high standards
- Handle onboarding for new or reactivated accounts and support other cross-functional projects
What Were Looking For
5+ years of dental lab experience, including case coordination and customer communicationStrong understanding of dental and implant terminology and workflowsPrevious supervisory or team leadership experience preferredProficiency with lab software, case tracking, and digital documentationExcellent verbal and written communication skillsAbility to handle multiple tasks and prioritize with a sense of urgencyConfident working independently and collaboratively across departmentsComfortable speaking with dentists and problem-solving in real timeBenefits and Compensation
Competitive hourly rate : $30 to $35 per hourMedical, dental, and vision coverage401(k) with company matchPaid vacation, holidays, and sick timePerformance-based bonusesCareer development and team leadership opportunitiesReady to Step Into Leadership?
If youre an experienced dental lab professional with strong technical knowledge and team leadership skills, this could be your next career move. Apply today to learn more.