Field Service Engineer

Job Description

Job Description

Senior Field Service Engineer / LCMS Field Engineer

Join a mission-critical role supporting clinical labs and diagnostics that power healthcare decisions every day. As a Senior Field Service Engineer, you'll drive precision and performance—restoring lab instrumentation to its peak and ensuring seamless operations across multiple sites.

Why You Should Apply

Make a real-world impact by supporting lifesaving lab work

Be a key technical leader, mentoring junior engineers and setting service standards

Work with cutting-edge mass spectrometry and chromatography systems

Engage in hands-on refurbishment and testing of high-value instruments

Full-time role with up to 30% travel and diverse technical challenges

What You'll Be Doing

Troubleshoot and repair Sciex LC / MS and Shimadzu HPLC systems in the field

Lead and train service team members on diagnostics and installations

Oversee refurbishments, calibrations, and internal testing of lab instruments

Conduct PMs, installations, and user trainings at client sites

Ensure accurate service documentation, scheduling, and inventory oversight

About You

Be able to do the job as described

Experienced with Sciex LC / MS (4000–7500) and Shimadzu HPLC (LC20–LC40) systems

Comfortable handling blood or urine samples during equipment testing

Skilled with Sciex Analyst and OS software platforms

Capable of teaching and establishing new refurbishment procedures