Operations Manager

Business Operations Support Position

Supervise a high-performing, Business Ops Specialist and contract and utility services team across multiple functions, locations, and commodities while driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures. Assure safe, reliable, and compliant operations, drive continuous improvement by advocating for the development and implementation of applications and automations to increase efficiency and ensure consistency across business, and ensure both external and internal customer satisfaction. Drive attainment of corporate and business unit strategies, goals and objectives, and process and performance metrics.

Essential Responsibilities

Business Optimization & Strategy : Evaluate team performance based on operational efficiency, reliability and quality metrics and take corrective action where appropriate, focusing on process adherence and data integrity. Identify continuous improvement opportunities and drive adoption of process changes through effective collaboration and expectation setting.

Operational Effectiveness : Provide direct leadership over team effectiveness, quality and productivity. Maintain a continuous presence in the work environment and assist in removing barriers with pre-requisites, materials, stakeholder, and other issues. Ensure correct team composition and skills are in place to meet operational, reliability, customer and financial objectives.

Talent Management : Recruit talented employees, participate in workforce and development planning efforts, establish clear expectations, and effectively manage performance. Provide training, coaching and oversight and drive employee engagement. Effectively represent the organization in corrective actions and development.

Relationship Management : Build and maintain effective internal and external relationships with areas that support operations. Provide strong working knowledge of necessary systems and resources to assist employees, other work groups, and / or customers and stakeholders. Enable crews to provide solutions to issues and improve customer / stakeholder satisfaction.

Regulatory & Compliance : Oversee and coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedures, and regulatory standards. Support and ensure required compliance and technical training is completed. Establish, monitor, and track processes to ensure regulatory compliance.

Minimum Requirements for Operations Manager ($109,500 - $155,500)

Five or more years in project management, design, construction, operations, engineering or maintenance of utility systems / power generation plants or related industries / fields or equivalent.

Associates or technical degree preferred.

Demonstrated technical expertise in specific functional area including standards, procedures, and applicable government / environmental regulations.

Operational knowledge of work and asset management and analytical / reporting applications.

Effective change leader with demonstrated ability to effectively communicate company and business area strategies and objectives to a variety of stakeholders.

Proven results at achieving performance and operational metrics and driving process adherence.

Preferred

Three years of supervisory experience.

Completion of an approved apprentice program in an appropriately related craft.

Demonstrated understanding of utility finance.

Minimum Requirements for Senior Operations Manager ($125,900 - $178,766)

Seven or more years in project management, design, construction, operations or maintenance of utility systems / power generation plants or related industries / fields.

Bachelor's Degree or equivalent combination of education and experience.

Demonstrated expertise in business area standards, procedures, and applicable government / environmental regulations.

Three years supervisory experience.

Operational knowledge of work and asset management and analytical / reporting applications.

Ability to effectively communicate and lead company and business area strategies and objectives.

Proven results at setting, driving performance and operational metrics and achieving process adherence.

Preferred

Completion of an approved apprentice program in an appropriately related craft.

Demonstrated understanding of utility finance, capital and O&M.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is : $109,500.00 to $178,766.00 per year.

This position is eligible for the following benefits : Annual Incentive Program, Medical / Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply : 11 / 24 / 25