Sales Coach Front Desk Lead

Sales Coach Front Desk Lead

The Sales Coach Front Desk Lead is a dynamic front-line leadership role responsible for driving sales excellence and cultivating a high-performing, motivated front desk team. This position combines the responsibilities of a Spa Associate with added focus on driving sales results, coaching team performance, and ensuring consistent achievement of individual and team targets, all while delivering an outstanding customer experience.

Client Experience & Spa Associate Duties

• Provide exceptional customer service to all members and guests, ensuring a warm and professional experience from check-in to check-out.
• Confidently communicate Hand & Stone's service offerings, memberships, and enhancements to meet guest needs and drive membership conversions.
• Manage front desk operations, scheduling, and point-of-sale transactions with accuracy and efficiency.

Sales Leadership & Coaching

Team Development & Motivation

Qualifications

Compensation

At Hand & Stone, we believe success starts at the front desk. As the Sales Coach Lead, you'll have the opportunity to elevate your own sales expertise while developing the next generation of top-performing associates, all within a supportive, team-driven spa environment.

Hand & Stone Massage and Facial Spa is a top-notch national franchise with over 500 locations in the US and Canada, offering massages, facials, and hair removal services. Ready to jump in? Apply now and be a part of our exciting new adventure!