Technical Writer / Documentation Specialist

Technical Writer / Documentation Specialist

General Experience Expectations : a minimum of three (3) years of business or technical writing experience and working knowledge of multiple software and graphics packages.

Scope of Work / Job Characteristics

The Technical Writer will serve as the principal line of communication for the project team. It is responsible for developing, maintaining, and updating comprehensive technical business and user documentation for various IT projects, ensuring clarity, accuracy, and adherence to organizational standards. The duties and responsibilities of this position are as follows :

• Develop and maintain comprehensive technical documentation for IT projects;
• Create business documentation, including project plans, business cases, and requirements documents;
• Produce user documentation, such as user guides, manuals, and training materials;
• Collaborate with IT project managers, business analysts, and developers to gather information;
• Ensure documentation is accurate, clear, and concise;
• Update and revise documentation as projects evolve;
• Utilize documentation tools and software to create and manage documents;
• Conduct interviews and research to understand project requirements and technical details;
• Review and edit documentation created by other team members;

Ensure all documentation adheres to organizational standards and guidelines; particularly, the Department's Program Management Office (PMO) standards and Rule 60GG-1, Florida Administrative Code (F.A.C.).

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting

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