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Front Office Coordinator (Austin)
Front Office Coordinator (Austin)Insight Global • Austin, Texas Metropolitan Area, US
Front Office Coordinator (Austin)

Front Office Coordinator (Austin)

Insight Global • Austin, Texas Metropolitan Area, US
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As our new Front Office Coordinator you will play a pivotal role in ensuring a positive and welcoming experience for visitors and teammates at our organization. This position is responsible for creating a warm and professional environment by providing excellent customer service, management of the front desk and assisting with various administrative tasks. We are looking for someone with a calm, white-glove hospitality mindset, a polished demeanor, and the desire and ability to work in a fast-paced environment.

YOUR EXPERIENCE + SKILLS

  • Minimum of 3 years experience as an Administrative Assistant, Receptionist, Office Manager working in a corporate or start-up tech environment
  • College degree required
  • Proficient with GoogleSuite, macOS Tahoe
  • Experience collaborating cross-functionally with other teams
  • Has a hospitality mindset and passion for building inspiring, functional spaces where people love to work
  • Ability to work independently at the front desk with minimal supervision

YOUR SOFT SKILLS

  • Time Management - Meticulous regarding consistency, responsibility, and reliability - this is essential
  • Communication - Exceptional written and verbal communication; concise, attentive, effective
  • Collaboration - Works cooperatively with others across the organization to achieve shared objectives; Confident to ask clarifying questions if needed..
  • Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances. Ability to prioritize and multi-task. Can handle occasional stressful, fast-paced environments.
  • Organization - Highly organized, and proactive; enjoys order and alignment
  • Detail-oriented - A stickler for details - everything in its place, always something to be done
  • YOUR RESPONSIBILITIES

    Receptionist

  • Provide a welcoming and high-quality hospitality experience for clients, visitors, and employees
  • Greet clients and ensure a seamless check-in and check-out process
  • Assist with inquiries, provide information, and address general questions
  • Collaborate with teammates and other departments to ensure efficient operations
  • Serve as a go-to contact for miscellaneous office needs across multiple departments (lunch orders, snacks, lost and found, onboarding, announcements)
  • Maintain the cleanliness, organization, and effectiveness of the following areas : front desk, lobby, and main conference room
  • Maintain security by following procedures and controlling access to the facility
  • Administrative Support

  • Assist Executive Assistant, as assigned
  • Assist Facilities and People teams with additional projects, as assigned
  • Handle administrative tasks including ordering office supplies, managing lunch orders, and stocking breakroom / fridge, when requested
  • PLUSES

  • Event planning assistance experience
  • Graphic design know-how for newsletters, company activities + announcements, onboarding, big-screen company messaging
  • Experience with software : Canva, Envoy, Atlassian, Concur
  • This role is on-site 5 days a week from 8am-5pm.

    You will report to the Senior Executive Assistant.

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    Front Office Coordinator • Austin, Texas Metropolitan Area, US

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