Video Teleconferencing Services Operations Job at Centuria Corporation in Norfol

Responsibilities :

• Responsible for organizing and scheduling a variety of requested VTC and telephone bridging appointments using various tools and methods of connectivity. Communicate appointment details and updates to all concerned parties.
• Provide technical support for troubleshooting and resolving reported problems, supporting staff and all VTC users in the DOD interfacing with USFF via VTC.
• Ensure USFF remains 98%+ operationally capable and compliant with all industry, Navy, and DOD AV and VTC standards.
• Consult, review, and perform VTC system scheduling and facilitation within USFF Headquarters and partner DOD organizations.
• Analyze, recommend, and implement VTC repairs and upgrades to enhance operational efficiency and interoperability, including support for the USFF Maritime Operations Center.
• Oversee daily operations of all VTC facilities, promptly identifying and addressing technical and operational issues.
• Implement immediate solutions to known problems as they occur.
• Maintain internal security standards for all AV and VTC systems at USFF Headquarters.
• Independently plan, schedule, and execute responsibilities.
• Resolve complex problems and keep government leads informed of critical issues.
• Provide professional multimedia presentation and VTC support, including setup, operation, maintenance, and configuration of conference rooms, auditoriums, and operations centers.

Experience :

Job Requirements :

Education :

High School diploma or relevant experience in Information Technology.

Security Clearance :

Must have an active Secret clearance.

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