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ServiceNow- IT/OT Asset Management Senior Consultant- Tech Consulting - Open Location
ServiceNow- IT/OT Asset Management Senior Consultant- Tech Consulting - Open LocationEY • San Francisco, CA, United States
ServiceNow- IT / OT Asset Management Senior Consultant- Tech Consulting - Open Location

ServiceNow- IT / OT Asset Management Senior Consultant- Tech Consulting - Open Location

EY • San Francisco, CA, United States
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Join to apply for the ServiceNow- IT / OT Asset Management Senior Consultant- Tech Consulting - Open Location role at EY

Location : Anywhere in Country

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

ServiceNow Senior Consultant – IT and Operational Technology (OT) Asset Management

In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision‑making.

The opportunity

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client‑visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well as build relationships and obtain experiences that will define your career.

In this role, you will identify and define user / customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming.

Your Key Responsibilities

  • Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs.
  • Designing and developing user interfaces that are not only functional but also enhance user experience.
  • Writing clean, maintainable code and creating specifications that support business objectives.
  • Regular travel may be required to meet with clients, providing you with the opportunity to engage directly with stakeholders.

Skills And Attributes For Success

  • Act as a workstream lead across all aspects of a ServiceNow IT / OT Asset Management project and solution delivery including design, configuration / development, testing and deployment phases.
  • Ability to manage and mentor a multi‑disciplinary team of 3‑5 resources including offshore resources.
  • Provide guidance and industry‑leading practice expertise for ServiceNow IT / OT Asset Management process implementations.
  • Analyze a company’s IT / OT Asset Management people, process, and technology capabilities, provide leading‑practice recommendations and contribute insights to strategic roadmaps.
  • Advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes.
  • Lead client process and design sessions and facilitate requirements workshops with functional and / or business process area subject matter resources.
  • Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs.
  • Create high‑quality deliverables and project artifacts.
  • To qualify for the role, you must have

  • A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline.
  • Typically, no less than 2‑4 years relevant ServiceNow IT / OT Asset Management project experience.
  • ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
  • Minimum of 2 of the following ServiceNow certifications :

  • ServiceNow Certified Implementation Specialist – Hardware Asset Management
  • ServiceNow Certified Implementation Specialist – Software Asset Management
  • ServiceNow Certified Implementation Specialist – Data Foundations
  • 3+ years of Big 4 or equivalent consulting experience
  • Excellent soft skills – communication (written / verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization.
  • Experience leading teams and supervising others.
  • A driver’s license valid in the U.S.
  • Ability to travel to meet client needs.
  • Ideally, you’ll also have

  • ServiceNow Certified Implementation Specialist – Discovery.
  • ServiceNow Certified Implementation Specialist – Vulnerability Response.
  • Performance analytics and reporting experience – certifications are a plus.
  • Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower).
  • What We Look For

    We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike.

    What We Offer You

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for the New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined by a variety of factors including education, experience, knowledge, skills and geography. The Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter / Summer breaks, Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
  • Are you ready to shape your future with confidence? Apply today.

    EY accepts applications for this position on an on‑going basis.

    For those living in California, please click here for additional information.

    EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    EY | Building a better working world

    EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets.

    Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

    EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

    EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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