Mortgage Loan Closer (Temporary, REMOTE-US)

Who is Quorum

At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization , we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you.

Job Description Summary

The Mortgage Loan Closer (Temporary) is responsible for closing all first and second mortgages, working closely with the Loan Officers and Processors from final approval through post-closing of the mortgage loan. This position requires strong communication and time management skills, as well as strict attention to detail.

Key Job Responsibilities and Accountabilities

1. Closes first and second mortgage applications in accordance with secondary market / Credit Union guidelines and ensures loan documentation complies with Federal, State, and local rules and regulations.

2. Works with the lending team to maintain archiving of mortgage files.

3. Facilitates mortgage loan closing; this includes but is not limited to reviewing loan file, preparing closing instructions, reviewing settlement statements, issuing final closing documents, and confirming closing successfully occurred by obtaining signed document copies.

4. Funds mortgage loan ensuring all rules and regulations are followed. In addition, ensures all internal wire controls are followed and necessary notification is provided to Finance.

5. Boards mortgage loan to third party sub-servicer, ensuring all required data and documents are transmitted accurately, timely and successfully – understanding the downstream impact of errors in this process (to the borrower, Finance, Loan Sales, and more).

6. Monitors closing pipeline to identify areas that require intervention in order to expedite the mortgage process and takes action accordingly.

7. Inputs and updates data into loan origination systems and assures adequate file integrity. Generates and / or ensures timely generation of all required documentation and closing disclosures.

8. Submits mortgage loans through Desktop Underwriter and reviews the automated underwriting conditions to ensure loan still meets original approval eligibility.

9. Interacts with assigned Loan Officer, Processor and Underwriter to resolve any file discrepancies in order to ensure timeliness of closing, compliance, and loan delivery for committed loans.

10. Maintains a high level of customer service by being proactive in communication with members, vendors, attorneys, relocation agents, title company representatives and staff members in order to ensure proficient closing of all loans and a positive experience for borrowers and referral partners.

11. Works with outside vendors and service providers to facilitate the loan process.

12. Supports Mortgage Operations area as necessary, including overflow support for Loan Submission and Loan Processing.

13. Identifies process improvements to automate and / or streamline operations and maintain adequate controls.

14. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management, partners and vendors.

15. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.

16. Ensures adherence to company policies and procedures and Banking / Credit Union Regulations.

17. Performs additional duties as required.

Job Requirements, Competencies, and Skills

1. Bachelor’s degree in finance, business administration or other business-related degree preferred; will consider experience in lieu of degree.

2. Minimum of 1-2 years related experience in mortgage loan closing, including comprehensive knowledge of TRID and non-QM regulations, is required.

3. Knowledge of the mortgage process from origination to post closing.

4. Detailed knowledge of secondary market guidelines and regulations.

5. Excellent problem-solving, organizational, analytical, verbal and written communication skills.

6. Strong decision making ability and attention to detail, as well as excellent time management skills with the ability to manage multiple projects / duties.

7. Results driven, service oriented, self-motivated and able to work independently.

8. Trustworthy with the ability to maintain highest level of integrity and trust.

9. Proficiency in Microsoft Office, specifically Word, Excel and PowerPoint. In addition, demonstrated understanding of and experience with Encompass is highly preferred.

Environmental / Physical / Mental Requirements

• Stable internet connection with speeds high enough for video conferencing and screen sharing
• Smartphone with current iOS / Android OS
• Prolonged periods sitting at a workstation and working on a computer
• Ability to communicate with coworkers and customers via email, chat, teleconference, and / or phone
• PLEASE NOTE

We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico

Hourly Range : $27.40 to $29.80 per hour. Individual wage will vary based on skills and experience. This is a temporary, contract (up to 6 months), non-employee role and is not eligible for Quorum health, retirement, or discretionary incentive benefits. Conversion to full-time employment is not guaranteed.

Compliance / legal requirements

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description.

Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy.

This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

#LI-Remote

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.