Area Coach

Area Coach

The starting salary for this position is between $83,000-$100,000 per year depending on experience and availability. The Area Coach oversees operations, financial performance, training, development, and guest satisfaction of multiple units. He / She hires the right people and ensures the restaurant teams consistently demonstrate and execute behaviors that produce the culture and results consistent with company standards, policies, and systems. The AC effectively motivates, communicates, models, and removes barriers to enable maximum performance, and develops solutions that drive business results. He / She serves as an information resource for the entire area as well as within the peer group.

Key responsibilities include coaching and supporting the restaurants by providing timely and consistent development; utilizing restaurant visit routines as a forum for discussion and coaching; demonstrating teamwork by holding regular area meetings; building people capability through execution of the Bench Plan; ensuring all GM's and AM's are Serve-Safe certified and all team members and managers are certified for their role based on company standards; effectively communicating brand culture and strategy to restaurant teams, Senior Area Coach, and COO; functioning as a team builder and coach; recognizing and eliminating communication barriers; ensuring controllable expenses are managed to plan; ensuring area-wide consistency in execution of all marketing programs; developing core learnings and standards; demonstrating positive energy by handling customer concerns on the spot and helping management teams and team members resolve customer concerns; driving restaurant operations to achieve at or above standard results; creating and maintaining a positive image within the community; ensuring ICOS processes are executed in the restaurant; utilizing operating measures to monitor profit variables; reviewing restaurants management and team member schedule for effectiveness weekly; ensuring GM manages cash by using brand control procedures and shift drawer accountability enforced; using P&L and other appropriate reports to analyze their business and establish and execute tactics for improvement; conducting period and quarterly business reviews to ensure plans are in place to improve performance.

Behaviors include business acumen, delegation, problem solving, directing others, priority setting, and planning. Key relationships include significant communication with restaurant team and keeping SAC, DO, and COO up to speed on the status of restaurant operations; providing leadership, motivation, direction, and guidance, and building trusting relationships with restaurant teams; establishing and maintaining excellent relationships with office support team to enlist expertise in areas of need.

Knowledge and skill requirements include being at least 18 years old, ability to read, speak and comprehend English, minimum education of a 4-year degree preferred, 2-years multi-unit experience preferred, 5-years demonstrated restaurant operations experience required, maintaining current health card according to state or local requirements, having reliable transportation and maintaining a valid driver's license and insurance, passing criminal background check including MVR, and passing / maintaining SERV Safe Certification.

About Us : Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 240+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day! Disclaimer : You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby's Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.