Conference Sales Manager
The Conference Sales Manager is located at the Charles E Knight Conference Center on the campus of Washington University in St. Louis. The Conference Sales Manager represents the property in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.
Key Responsibilities :
- Strategically sells hotel rooms, conference center space, including related services, and food and beverage needs to individuals, groups and companies
- Achieve / exceeds annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries to promote the Hotel and Conference Center
- Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs
- Confers with customers in all phases of their meeting / conference to ensure complete customer satisfaction
Preferred Qualifications :
BS degree and a minimum of two years hotel or conference center sales experienceSuperior quantitative, oral and written communications and problem-solving / strategizing skillsExcellent overall computer skills with advanced knowledge of Excel and PowerPointProactive mindset to anticipate and support changes in our businessConformity to the highest standards of personal integrity and ethical behaviorExceptional customer service abilitiesAssociates at Flik Hospitality are offered many fantastic benefits.
MedicalDentalVisionLife Insurance / ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site / state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.