Behavioral Health Integration Clinical Intake Coordinator - Mental Health Services

Job Details

Level

Experienced

Job Location

West 97th Street - New York, NY

Position Type

Full Time

Education Level

Graduate Degree

Salary Range

$80000.00 - $90000.00 Salary / year

Job Shift

Day

Job Category

Health Care

Description

WORK SCHEDULE : This is a hybrid position, 3 days onsite, 2 days WFH. One late night (onsite), 11am-7pm. The rest of the week is 9am - 5pm.

Position Overview :

The Behavioral Health Integration Clinical Intake Coordinator serves as the initial point of contact for patients seeking Mental Health Services for the Ryan Health Mental Health Department. The CIC manages all aspects of the intake assessment process and collaborates with supervisory staff to expedite triage and connection to mental health services. This work is carried out in support of the mission and goals of Ryan Health.

Essential Functions :

• Field all referrals for mental health services, including direct patient referrals, hospital referrals, internal referrals and referrals from outside agencies.
• Conduct pre-admission screenings for all patients seeking services within the Mental Health Department.
• Record and maintain referral log spreadsheet and monitor / report on data / outcomes.
• Provide referrals to other service providers and community resources when deemed clinically necessary.
• Assign cases to therapists as indicated based on assessing clinical compatibility and patient needs.
• Collaborate with clerical support staff to ensure initial appointments with therapists and psychiatrists are expedited and to promote engagement in the treatment process.
• Request / obtain medical / patient records from previous and / or referring facilities and / or schools or other collateral agencies.
• Participate in regular department risk management meetings, supervisory meetings, staff meetings and in-service trainings as scheduled.
• Provide clinical services for a small case load and run therapeutic groups.
• Immediately report any incidents, issues or unusual occurrences to supervisor.
• Other special projects / assignments as needed.
• Flexible work hours depending on needs, including evenings and occasional weekends.
• Flexibility to work at other sites within the network as required.

Qualifications

Minimum Experience and Skills Required :

Education and Licensing Required :

Education, Experience and / or Skills Preferred :

Competencies Required :

Customer Service

Cooperation / Teamwork

Minimal Training Time :

Working Conditions : Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk and hear.

The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is primarily in a mental health and / or general primary care setting which include the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.

Disclaimer

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.

Equal Opportunity Employer

Ryan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.