Trainer

Job Requisition ID : 51228

Opening Date : 11 / 21 / 2025

Closing Date : 12 / 08 / 2025

Agency : Department of Human Services

Class Title : STAFF DEVELOPMENT SPEC I - 41771

Skill Option : None

Bilingual Option : None

Salary : Anticipated Salary $5928-$8493 / month ($71136-$101916 / year)

Job Type : Salaried

Category : Full Time

County : Kankakee

Number of Vacancies : 1

Bargaining Unit Code : RC062

Merit Comp Code :

This position is a union position; therefore provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

While not requireda Resume / Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of yourapplication. Failure to upload requested transcripts license and / or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family & Community Services (FCS) is seeking to hire an energetic and detail-oriented program trainer to join the Region 2 team of the Division. The position develops and implements training plans consults with management to identify and research training needs and sets goals and objectives consistent with the Statewide goals and objectives to assist local office staff on all levels in implementing current new and revised benefit assistance programs. The FCS Division helps Illinois residents by connecting them with many programs and services. Through our programs services and prevention efforts the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Essential Functions

• Serves as program trainer for Region 2 of Family & Community Services (FCS).
• Provides one-to-one training for new employees which includes orientation to casework policies office procedures agency rules and regulations and other information to successfully accomplish duties.
• Develops and implements task-specific training regarding caseload management techniques including desk management control setting and maintenance workflow documentation automated systems use and maintenance and other work habit techniques.
• Serves as technical assistant on new initiatives new automated systems casework management policies procedures processes and goals and objectives.
• Serves as liaison with regional division and department staff development personnel to verify program integration and avoid duplication of effort consults with management to identify local training needs in either policy or automation at the small group or individual level.
• Reviews and evaluates error reports audit findings and quality control reviews.
• Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Preferred Qualifications

Conditions of Employment

Work Hours : Mon-Fri 8 : 30am-5pm 1 hour unpaid lunch.

Work Location : 285 N Schuyler Ave Kankakee Illinois 60901

Division of Family and Community Services

Region 2

Training

Kankakee County

Agency Contact :

Posting Group : Leadership & Management; Social Services

About the Agency :

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.

As a State of Illinois Employee you will receive a robust benefit package that includes the following :

For more information about our benefits please follow this link : INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

If you have questions about how to apply please see the following resources :

State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees : on click Application Procedures in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 5928 - 8493