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ENTRY LEVEL SERVICE WRITER

ENTRY LEVEL SERVICE WRITER

MidasWILMINGTON, North Carolina, US
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Benefits :
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Company parties
  • Employee discounts
  • At Delaney Tire and Auto we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Delaney Tire and Auto Entry Level Service Writer you will manage and direct all automotive and general service technicians in the operation of the shop, including :

    • Deliver exceptional customer service while listening and consulting customers
    • Following up with customers, services requested, estimated completion times etc.
    • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
    • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
    • Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
    • Supervise up to ten employees
    • Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
    • Maintain inventory counts
    • Overall cleanliness and organization of the facility
    • Other duties as assigned
    • Qualifications

    • General automotive knowledge
    • Excellent customer service disposition
    • Good communication skills
    • Leadership ability
    • Team building skills
    • Ability to work a flexible retail schedule including weekends, evenings and holidays
    • Valid driver’s license
    • Compensation : $50,000.00 per year

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    Service Writer • WILMINGTON, North Carolina, US