Technology Support Specialist

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more : .

Major Duties

Under general supervision, the Technology Support Specialist delivers comprehensive technical support within Enrollment Services. Key responsibilities include managing technical equipment, supporting application software, documenting operational procedures, and assisting with imaging tasks.

• Responds and resolves ES issues related to desktops, laptops, mobile devices, phones, software, and any other related items.
• Installs and upgrades desktop, laptop, mobile device operating systems, software, hardware, and related items.
• Coordinates and moves staff in ES as needed, including activation of network ports, moving of hardware, new phone setup, adjustment of sit / stand as appropriate, and other related equipment.
• Creates and maintains IT asset inventory tracking including hardware, software, licensing, and other related items.
• Develops, modifies, and maintains documentation for primary and support tasks to assist management, peers, and user staff in understanding and effectively using ES resources.
• Performs other duties as assigned.
• NOTE : To view the full position description, including all of the required qualifications, copy and paste this link into your browser :

Qualifications

Knowledge, Skills, & Abilities

Pay, Benefits, & Work Schedule

General Information

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

Advertised : Nov 10 2025 Pacific Standard Time

Applications close : Nov 24 2025 Pacific Standard Time