P&C Services Specialist - HR operations

Job Title : P&C Services Specialist - HR operations

Location : Burbank, CA (Hybrid 2-3 days onsite, flexible days)

Duration : 6 months contract (Possibility for Extension)

Shift time : 10 : 00 AM 7 : 00 PM ET shift preferred to support US and Canada

Role Overview :

The New Joiner Experience Specialist is responsible for creating a welcoming, informative, and compliant onboarding experience for new hires and internal transfers. This role is critical in supporting both employees and hiring managers, ensuring smooth integration into Warner Bros. Discovery.

Key Responsibilities

• Use a variety of HR systems and methods to onboard employees into new roles.
• Process and ensure timely completion of background screenings, adjudications, and escalations.
• Provide direct communication and guidance to new joiners throughout the onboarding process.
• Collaborate with new joiners to complete compliance documents (e.g., Form I-9).
• Act as front-line Tier 1 2 support for People & Culture requests from employees, managers, vendors, and business partners.
• Partner with Talent Acquisition, Global Technology & Operations, Facilities, and other teams to resolve escalations and provide a smooth onboarding experience.
• Identify process gaps and opportunities to improve and streamline onboarding workflows.
• Run and analyze reports, queries, and data to support decision-making.
• Participate in process improvement initiatives and projects to enhance candidate and employee experience.
• Maintain excellent working relationships with internal stakeholders.
• Ensure compliance with federal, state, and local regulations, as well as Warner Bros. Discovery policies.
• Perform other duties as assigned.

Required Qualifications

Preferred Qualifications

Soft Skills

Technology Requirements