VP - Infrastructure and Technology Operations

Vice President, Infrastructure & Technology Operations

We are seeking a hands-on and strategic leader to join as Vice President, Infrastructure & Technology Operations. This role will lead the design, operation, and ongoing evolution of our infrastructure, user support, and technology operations across a growing and complex organization. The VP will serve as the senior subject matter expert and executive accountable for enterprise infrastructure and support services. This includes ownership of our cloud infrastructure strategy, site and facility tech setup, end-user support, disaster recovery, operational tooling, and delivery oversight of our infrastructure and support teams. This individual will work closely with cybersecurity, enterprise applications, data + analytics, and software engineering leaders to deliver scalable, standardized, and secure technology services across the company.

Responsibilities

Cloud Infrastructure & Hosting

• Lead the strategy, operation, and maturity of our hybrid cloud environment (primarily Azure, with some AWS and on-prem).
• Oversee resource provisioning, cost optimization, performance monitoring, and modernization of hosting services.
• Own disaster recovery, data center standards, and business continuity planning.
• Partner with cybersecurity on infrastructure hardening, posture management, and compliance frameworks (NIST, ISO 27001).
• Direct day-to-day activities of offshore infrastructure and support teams aligned to this function.
• Define and support a hybrid model of internal and vendor-based delivery.
• Act as the escalation point and strategic integrator for offshore based talent supporting infrastructure and user services.

End-User Services & Support

Physical Infrastructure & Site Support

Tooling, Automation & License Management

Technology Operations & Service Enablement

DevOps & Engineering Partnership

Financial & Strategic Accountability

Qualifications

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what's next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource our PEOPLE! We invite you to explore our opportunities and grow your career with us.

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include : 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

EEO Statement

Equal Opportunity Employer

Sonny's is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.