Technical Application Specialist II (Transplant Diagnostics)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)

Job Description

As a Thermo Fisher Scientific team member youll contribute impactful work globally. Collaborate with 100000 colleagues daily to advance our Mission and support customers in improving worldwide health cleanliness and safety.

How will you make an impact

Your HLA expertise will give you an opportunity to provide differentiated support to the transplant community around the world.

The Technical Application Specialist will develop in-depth and detailed technical knowledge and skills in order to provide support to customers channel partners and sales teams in resolving product performance problems. This includes laboratory investigation data analysis and interpretation.

A day in the Life :

• Provide technical support through analysis of customer data and provide meaningful interpretations to customers.
• Resolve customer product performance inquiries :
• Analyze product performance conditions and replicate end-user laboratory conditions in order to identify and isolate factors causing product performance failures.
• Independently conduct tests and / or experiments to validate proposed solutions.
• Communicate recommendations to end-users.
• Perform regular troubleshooting to maintain and show strength in technical skills and knowledge.
• Prepare and present reports and formal presentations to management regarding activities and results as required.
• Participating as an instructor for in-house and external workshops.
• Maintain professional relationship with development teams for continuous self-training and provide teams with technical findings to supplement R&Ds continuous quality product improvement programs.
• Travel as needed both Domestically or Internationally to support larger workshops or conferences.

How will you get here :

HLA Typing by NGS SBT SSP SSO

Knowledge Skills Abilities :

Benefits

We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific provides an innovative forward-thinking environment with outstanding career and development prospects. We stand for integrity intensity involvement and innovation!

Compensation and Benefits

The salary range estimated for this position based in California is $66000.00$99000.00.

This position may also be eligible to receive a variable annual bonus based on company team and / or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes :

A choice of national medical and dental plans and a national vision plan including health incentive programs

Employee assistance and family support programs including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit : Experience :

IC

Key Skills

Laboratory Experience,SQL,Accounts Receivable,.NET,DICOM,Cash Application,Product Demos,Sonography,Customer Support,Medical Imaging,Technical Support,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 66000 - 99000