Senior IT Director

Job Description

Job Description

JOB SUMMARY

We are seeking an experienced and dynamic Senior IT Director to provide leadership in our technology department. As a key member of our leadership team, you'll assist in overseeing the IT strategy, ensure seamless operations, and drive technological initiatives in alignment with our business goals. Your expertise will be critical in propelling our company forward in the digital age. This position will report directly to the Chief Technology Officer within the department and work closely with the Vice President of Technology, who oversees systems and software development.

RESPONSIBILITIES & DUTIES

Support and manage operational and technology activities in two veterinary companies within the same organizational umbrella (combining for more than 1000 employees) as well as home office team support.

Develop, implement and support an innovative IT strategy that supports organizational goals and business growth.

Lead, mentor, and inspire a team of IT professionals to achieve excellence. Foster a culture of continuous improvement and collaboration.

Evaluate and recommend cutting-edge technologies to improve efficiency and scalability both at our home office and in the veterinary field.

Ensure robust security measures and compliance with industry standards and in working with cybersecurity professionals annually through review and necessary change.

Assist in managing the IT budget effectively and allocating resources to maximize the impact of technology investments.

Collaborate with senior management, the IT team management and other departments to identify and address technological needs.

CAREER DEVELOPMENT

Opportunities for career advancement include, but are not limited to :

Vice President of IT Operations

Chief Technology Officer or Chief Information Officer

QUALIFICATIONS & SKILLS

Significant experience managing technology management at the enterprise level

Great interpersonal skills and the ability to work with technical and non-technical personnel

Strong analytical and critical thinking ability and active listening skills

Extremely detail oriented with strong project management, timeline, and reporting skills

Experience with quality assurance of technical processes and procedures

Ability to handle multiple projects and prioritize tasks

Extremely web, internet, and “app” savvy

Knowledge of IT networking, IP structure, web, systems architecture, and standards

Strong knowledge of Excel, Google Sheets, and documentation processes

Unwavering interpersonal skills

Strong verbal and written communication abilities

Maturity, good judgment, and professional demeanor

Self-driven, takes initiative, working with minimal supervision and direction

Ability to demonstrate and uphold CityVet's core values

QUALIFICATIONS & SKILLS (DESIRED BUT NOT REQUIRED)

Working knowledge of M365 / Office Platform

Experience integrating with APIs

Experience with AI technology enhancements

REQUIREMENTS

10+ years’ experience working in a management role with advanced technology, personnel management, and project management

5+ years’ experience working in a senior management role overseeing numerous team members simultaneously.

Occasional bending, walking, lifting, carrying, and reaching

At least 18 years of age at the time of hire