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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Mark McGriffGainesville, FL, United States
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Benefits :

  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION :

As a Customer Relations Representative - State Farm Agent Team Member with Mark Mcgriff - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

    • QUALIFICATIONS :

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

    • BENEFITS :

  • Salaried Position
  • Paid time off (vacation and personal / sick days)
  • Paid Holidays
  • Monday - Friday Work Week
  • Growth potential / Opportunity for advancement within my office
  • Valuable career-building experience

    • Compensation : $30,000.00 - $40,000.00 per year

    Do you want to work with someone who will help you achieve YOUR goals?

    We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

    About Our Agency

  • Our office is located in Gainesville, FL.
  • I have been a State Farm agent since 2001.
  • I am a second generation State Farm agent.
  • I am a proud graduate of University of Florida.
  • We currently have 7 team members at our agency.

    • We look forward to speaking with you!

    State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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    Representative Agent • Gainesville, FL, United States