Position : Program Director
Location : Carlsbad, CA
Job Type : Full-Time
Salary : Depends on Experience & Market
Client : TATA ELXSI
Experience Range : 13 -18 Years
Reporting to : Delivery Head / Client Partner
BU / Dept. : MEBU / HLSBU
Responsibilities
Program Leadership and Strategy
- Develop and implement program strategies and objectives that align with the company's long-term goals and client needs
- Drive the entire program lifecycle, from initial concept and proposal to final delivery and post-project review in collaboration with offshore project managers.
- Contribute to market analysis and competitive positioning strategies
- Participate in annual planning, forecasting, portfolio-level reviews and ensure business continuity.
Client Relationship Management & Business Development
Serve as the primary point of contact for client, building and maintaining strong relationships.Work with client sponsors to identify potential business opportunities and facilitate discussions.Understand client business objectives and translate them into technical requirements.Work with a cross functional team (program & SLT) to plan the workshop, submit proposals & statement of work and other business documents, as applicable.Work with client stakeholders to manage expectations, address escalations, resolve queries, smoothly execute the program & ensure high customer satisfaction.Lead client meetings, provide status quo to SLT for program reviews, and strategic planning.Identify and capitalize on opportunities to expand program scope to deepen partnerships.Present capabilities along with sales and contribute to proposals, pricing strategies, etc.Operational Excellence
Oversee program planning, execution, and delivery across multiple disciplines along with offshore project managers.Ensure adherence to project methodologies, quality standards, and compliance requirements.Monitor program performance using KPIs, metrics, and dashboardsManage program budgets, resource utilization, and ensure profitabilityIdentify and mitigate program risks and issuesMonitor program financials including billing & invoicing, and PO utilization.Team Management
Lead, mentor, and manage a diverse team of engineering and design professionals, including project managers, engineers, designers and domain specialistsManage resource allocation, talent development, and annual performance evaluation.Foster a culture of innovation, continuous improvement, and collaboration.Education
Bachelor's degree in engineering / technology (e.g. Mechanical, Production, Biomedical etc.)Preferred Qualifications
Master's degree or MBA preferred.PMP, PgMP, Scrum Master, Six sigma or other relevant professional certifications.Experience with specific industry-standard tools and software (e.g., CAD, CAE, PLM, project management software like Jira or MS Project, Generative AI, Automations).Experience
15+ years in engineering services, with at least 5 years in a program director-level role.Proven experience managing large-scale, multi-disciplinary engineering and design projects or programs worth $5 Mn+ & team size (100+) from conception to completion.A strong understanding of engineering principles and design processes. Experience with Healthcare, MedTech projects would be advantageous.Strong leadership and people management skills, with the ability to inspire and motivate teams.Strong customer engagement experienceExcellent strategic planning, decision-making, and problem-solving abilities.Exceptional verbal and written communication skills, with the ability to effectively communicate with technical teams and senior leadership etc.In-depth knowledge of project and program management methodologies (e.g., Agile, Waterfall).Travel
This role requires 20% travel on need basis.