Community Manager

Branch Manager

At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.

Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing their home branch and assigned branches as the banks of choice in the local communities. Community Managers oversee a grouping of 2-4 additional branches as assigned by the Regional Manager. Responsible for attaining established growth goals by developing new relationships and growing existing relationships. Manages 10+ FTEs including 2-4 other Branch Managers.

• Leads, manages and coaches associate performance and development while managing appropriate branch staffing levels.
• Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses.
• Achieves consistent satisfactory audit results through sound operational practices.
• Partners closely with cross-functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy.
• Demonstrates basic knowledge of core products and Columbia's Business / Consumer Financial Review process.
• Develops and maintains strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
• Embodies and leads the core values of the bank every day in interactions with associates, customers, and shareholders.

High School Diploma or GED, required. Associate's or Bachelor's, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience preferred. 7 years of previous banking experience, including consumer lending and exposure to business lending origination experience. May also include previous leadership experience required. 5 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination, preferably in a larger branch with high transaction volumes and a mix of consumer and business clients. Advanced knowledge of banking products and services with demonstrated business acumen that enables solving consumer and small business banking challenges. Demonstrates proficiency in consumer lending, prior exposure to business lending Manage deposit and loan portfolios including less complex consumer and business relationships. Membership in local community organizations, demonstrating commitment to community leadership. Proven training and mentoring skills with desire to help others develop and grow. Strong attention to detail and the ability to multi-task effectively. Demonstrate sales skills. Ability to understand cash flow, financial statements, and market risk. Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents. Ability to think critically to anticipate downstream impacts of decisions. Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable. This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note : Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee's assessment of the consumer's financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements. This position IS NOT authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and therefore this position is limited to acting as a Bank MLO for open-end transactions (i.e., home equity lines of credit) only. Notary certification preferred.