District Manager

Overview

We are looking for an experienced District Manager to lead and empower a team of Managers and Supervisors across multiple locations, ensuring exceptional service, productivity, and operational excellence. As the District Manager, you’ll play a crucial role in supporting, guiding, and developing your Managers and Supervisors to achieve company standards, exceed client expectations, and foster a positive work environment across all sites within your district.

Key Responsibilities :

• Leadership & Team Development : Oversee a team of Managers / Supervisors, providing coaching, performance feedback, and opportunities for growth. Set clear goals and expectations, ensuring Supervisors are equipped to lead their teams effectively.
• Operational Excellence : Ensure smooth daily operations across all locations by regularly reviewing schedules, productivity levels, and service quality. Work with Managers / Supervisors to address staffing needs, adjust for client demands, and solve operational challenges.
• Client Relations : Serve as the primary point of contact for key clients within the portfolio. Responsible for Client / Account retention. Establish and maintain strong client relationships, regularly communicating service levels, needs, and improvements. Responsible for renewing and negotiating client contracts.
• Financial Acumen : Manage portfolio P&L responsibilities, including budgeting, forecasting, and financial planning to ensure profitability and cost control across all locations.
• Safety & Compliance : Partner with Managers / Supervisors and the Safety Quality Manager to promote a culture of safety and compliance with company, client, and regulatory requirements. Conduct audits and spot-checks to ensure standards are met consistently.
• Reporting & Communication : Track and report on operational metrics, team performance, and client satisfaction levels. Maintain open lines of communication with Senior Management to discuss district performance, opportunities, and challenges.
• Strategic Planning & Execution : Work with Senior Management to develop and execute district-level strategies aimed at improving operational efficiency, reducing costs, and driving service excellence.