DCS Program Supervisor

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support.

DCS Program Supervisor

Job Location :

1201 S. Alma School Rd.

Mesa AZ 85210

In-Home Unit

Posting Details :

Salary : $31.6827 hourly / $65900.0200 annual

Grade : 21

Closing Date : 8 / 25 / 2025

Job Summary :

Under the direction of the Department of Child Safety Program Manager this position serves as a Supervisor and is responsible for managing the workflow of a Unit of DCS Specialists Case Aides and support staff that are engaged in child safety services.

Job Duties :

Directs supervises and instructs direct reports according to department and regional policies pertaining to child protective services.

Reviews work products and analyzes facts obtained by DCS specialists. Provides input on cases. Evaluates appropriateness of assessments and decisions made as well as intervention plans case plans progress barriers placement services visitation etc. to ensure child safety and compliance

Interviews and trains staff within the unit. Develops work schedules.

Meets monthly with employees to discuss performance. Completes employee evaluations. Initiates disciplinary actions if necessary.

Responds / resolves problems and questions presented by customers case participants internal DCS staff and other stakeholders to address concerns involving policy procedures and issues related to specific cases.

Attends management staff meetings training professional seminars conferences and participates in problem-solving / decision-making.

Produces utilizes and sends reports.

Other duties as assigned

Required Training :

DCS Specialist Training track classroom sessions unless this training has been completed within the previous two years

DCS Program Supervisor Training Track

Note : Training will be provided. Classroom sessions are held in Phoenix.

Knowledge Skills & Abilities (KSAs) :

Knowledge of :

Federal and State laws regulations and directives governing child protective services

Risk assessment practices and procedures

Principles and Practices of work leadership and management

Theories of personality development and adjustment

Policies and procedures of court systems

Community Resources

Skill in :

Verbal and written communication

Eliciting information through interviews

Establishing and maintaining work relationships with children their families and court representatives

Resolving problems

Delivering public speeches

Supervision techniques

Ability to :

Apply the principles and practices of work leadership and the DCS Management System.

Maintain professional boundaries

Lead by example

Work as a team member

Recognize employee strengths and development opportunities.

Prepare detailed documentation of parent child and professional contacts to ensure that the records accurately convey reported information and minimize misinterpretation.

Perform after-hour duties.

To learn policies and procedures of Guardian and automated systems

Pre-Employment Requirements :

Masters or Bachelors Degree from an accredited college or university AND

Three (3) years of experience with the Arizona Department of Child Safety (DCS).

Masters or Bachelors Degree from an accredited college or university AND

Two (2) years of combined experience in the DCS Specialist Trainee DCS Specialist DCS Program Specialist Investigator Sr. or Assistant Manager role. AND Six (6) months of experience in a DCS Program Supervisor Special Assignment role.

Masters or Bachelors Degree from an accredited college or university AND

Two (2) years of combined experience in the DCS Specialist Trainee DCS Specialist DCS Program Specialist Investigator Sr. or Assistant Manager role. AND One (1) year of professional-level supervisory experience.

Note : Proof of professional-level supervisory experience will be requested after candidate has been recommended for hire. Professional-level supervisory experience is defined as being responsible for managing personnel allocating resources conducting performance evaluations reviewing salaries and making personnel action recommendations.

Masters or Bachelors Degree from an accredited college or university AND

Five (5) years of combined experience with a Government or Tribal Child Welfare agency or an Arizona agency that specializes in child welfare practice

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card

Must be able to secure and maintain clearance from the Guardian Central Registry

Must be able to pass a DCS background check

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business and the following requirements apply : Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include :

• Paid sick leave.
• Paid vacation that includes ten (10) holidays per year.
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).
• Competitive health and dental insurance plans.
• Life insurance and long-term disability insurance.

We also offer optional employee benefits that include :

In an effort to better serve our communities DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Retirement :

Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of state employment.

Contact Us :

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer.

Required Experience :

Manager

Key Skills

Engineering Maintenance,Feed,Advertisement,Apache Tomcat,Drafting,Market Research

Employment Type : Full-Time

Experience : years

Vacancy : 1