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Charter Sales Representative
Charter Sales RepresentativePavago • Charlotte, NC, US
Charter Sales Representative

Charter Sales Representative

Pavago • Charlotte, NC, US
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Charter Sales Executive

At Pavago, we are hiring on behalf of one of our premier clients in the private aviation industry to bring on a Charter Sales Executive who will play a pivotal role in delivering an exceptional travel experience to high-value clientele. This role requires someone who excels in relationship-building, communicates with confidence and sophistication, and thrives in a fast-paced, luxury-focused environment. You will be responsible for managing charter inquiries, crafting tailored flight solutions, and guiding clients through every step of the booking processensuring a seamless, world-class experience from the very first point of contact.

Key responsibilities include :

  • Manage and convert qualified sales leads into closed deals, effectively utilizing the leads provided by the company.
  • Build and nurture strong relationships with clients to enhance satisfaction and foster repeat business.
  • Deliver outstanding service throughout the entire client journey, from inquiry to post-flight follow-up.
  • Communicate promptly, professionally, and effectively across multiple channels (Slack, WhatsApp, email, and phone).
  • Maintain accurate CRM records and support sales tracking and reporting efforts.
  • Collaborate with the broader team to ensure seamless, 24 / 7 coverage on a rotating basis.

What makes you a perfect fit :

  • Experience : Proven experience in sales, ideally within high-ticket, luxury, or client-facing environments.
  • Communication Skills : Strong verbal and written communication skills with a focus on relationship-building.
  • Self-Motivated : Ability to work independently, demonstrating resourcefulness and initiative in a remote role.
  • On-Call Flexibility : Comfortable managing calls and inquiries on a rotating schedule.
  • Technical Proficiency : Familiarity with communication tools (e.g., Slack, WhatsApp) and CRM software (e.g., Salesforce).
  • Nice-to-haves :

  • Knowledge of the private aviation industry or Part 135 operations.
  • Familiarity with Avinode or similar charter platforms (training provided).
  • Understanding of cryptocurrency and its applications in transactions.
  • General knowledge of private jet models, specifications, cabin sizes, and range.
  • Interview process :

  • Initial Phone Interview : Brief discussion to assess communication skills and sales background.
  • Video Interview : A more detailed conversation about experience, client handling, and logistics understanding.
  • Final Interview : Discussion with the client to ensure cultural and operational alignment.
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