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Medical Billing & Collections Specialist (INTERN)

Medical Billing & Collections Specialist (INTERN)

Rotech HealthcareLakeland, FL, US
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Medical Billing & Collections Specialist

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services, and outstanding customer care through hundreds of locations across 45 states.

We are seeking a dedicated Medical Billing & Collections Specialist for our Billing Center. In this position, you will be responsible for the collection of all Billing Center Accounts Receivables.

Essential Duties and Responsibilities :

  • Contacts payer, patient or store as appropriate
  • Documents all collections activity in IMBS patient collections notes and on the collections daily work sheet and sends completed sheet to Collections Supervisor
  • Documents work performed / action taken on AR Aging Report and / or Over / Under Report
  • Processes all Payer appeal requests within the time frame required by the Payer
  • Processes all approved adjustments
  • Processes doctor and insurance changes
  • Processes Financial Assistance applications
  • Processes Hospice / Nursing Home Delivery Tickets
  • Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer
  • Reviews amounts on the over / under report
  • Reviews patient information in IMBS to determine why the claim is unpaid, if an adjustment is valid and whether additional approval is required
  • Sorts and logs incoming correspondence
  • Performs other duties as assigned

Qualifications :

  • Employment is contingent on background investigation (company-wide) and drug screen (when applicable for the position)
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)
  • High school diploma or GED equivalent
  • One to three years of related prior work experience in a team-oriented environment
  • Experience in medical field and administrative record management
  • Strong customer service background

    • Skills, Knowledge and Abilities :

  • Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner
  • Helpful, knowledgeable and polite while maintaining a positive attitude
  • Interpret a variety of instructions in a variety of communication mediums
  • Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
  • Knowledge of insurance policies and requirements
  • Knowledge of medical billing practices and of billing reimbursement
  • Maintain confidentiality and practice discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

    • Physical Demands :

  • Requires sitting, walking, standing, talking or listening
  • Requires close vision to small print on computer and / or paperwork

    • Machines, Equipment and Technical Abilities :

  • Email transmission and communication
  • High data entry speed on a 10-key computer and calculator is desired
  • Internet navigation and research
  • Microsoft applications including but not limited to Word, Excel, etc.
  • Office equipment; fax machine, copier, printer, phone and computer

    • Rotech Information Benefits :

  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs
  • Commission for Account Executives
  • Fixed and variable rate car reimbursement for Area Managers and Account Executives
  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)
  • 401k
  • Medical, Prescription, Dental and Vision
  • HSA and FSA / Dependent Care FSA
  • Life Insurance, Disability, Accidental death, Identity protection and Legal services
  • Meru Health Mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings solutions programs
  • HEPB and TB vaccinations

    • Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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    Medical Billing Specialist • Lakeland, FL, US