Outreach Liaison - Miami Dade, FL

Outreach Liaison for Miami Dade, Florida

Are you passionate about Mental Health? If so this role is for you!

A TEAM OF DIFFERENCE MAKERS :

We seek an Outreach Liaison to increase patient engagement with Author Health services and serve as one of the first points of contact for patients and their caregivers. You will spend time building relationships with community members, educating them on the impact of our services, and getting their initial visit scheduled with the clinical team.

WHAT IS YOUR SUPERPOWER?

• Meet patients in their homes, at primary care officers, other community settings, or telephonically / virtually to form relationships, educate on Author Health services and schedule intake visit with Author Health Provider
• Conduct door-to-door canvassing to engage hard-to-reach patients
• Respond to Health Information Exchange (HIE) alerts (real-time notifications related to hospital admissions, transfers, or discharges) and meet with patients and their caregivers in the hospital or other care facilities
• Develop and implement community outreach programs and events to increase awareness and engagement rates
• Build partnerships with local organizations, community leaders, external providers and brokers to expand the reach of outreach efforts
• Keep accurate records of all patient interactions in the engagement phase
• Assess patients’ use of technology and assist conducting virtual visits with other providers on the team
• Identify and remove barriers to engagement with necessary resources and supports
• Communicate and provide education on the value of Author Health to patients and their caregivers
• Successfully meet and exceed monthly engagement targets

WHAT WE ARE SEEKING :

Preferred :

WHAT WE OFFER :