Collections Specialist

Job Description

Job Description

We are looking for an experienced Collections Specialist to join our team in Pasadena, Texas on a Contract basis. In this role, you will focus on managing business-to-business (B2B) collections processes, ensuring timely and accurate recovery of outstanding balances. This position is ideal for a detail-oriented individual with a strong background in commercial collections and credit management.

Responsibilities :

• Oversee the collection of overdue accounts, focusing on B2B transactions.
• Manage and address a backlog of outstanding balances with accuracy and efficiency.
• Communicate professionally with clients to resolve billing issues and secure payments.
• Analyze account histories to identify and address discrepancies or disputes.
• Collaborate with internal teams to ensure proper documentation and follow-up procedures.
• Maintain detailed records of collection activities and payment commitments.
• Implement effective strategies to reduce outstanding debts and improve cash flow.
• Regularly generate and review reports to monitor account status and collection progress.
• Ensure compliance with company policies and relevant regulations throughout the collection process.
• Minimum of 2 years of experience in B2B collections or a related field.
• Strong knowledge of commercial credit and collections processes.
• Proficiency in analyzing account discrepancies and resolving billing disputes.
• Excellent communication and negotiation skills.
• Ability to manage multiple accounts while maintaining attention to detail.
• Familiarity with collection software and tools is preferred.
• Proven track record of meeting collection targets and deadlines.
• Understanding of compliance standards related to collections.