Financial Coach & Counselor

About the job Financial Coach & Counselor

The Financial Fitness Coach represents the Credit Union as an expert in financial matters by providing comprehensive financial coaching services to its members and local community. The Financial Fitness Coach will identify and work with prospective clients; identify their needs by analyzing their present income, asset and debt situation; recommend appropriate financial solutions; and help clients to take actions based upon the developed financial plan.

DIMENSIONS :

Supervisory responsibilities (reporting structure) :

The incumbent reports directly to the Manager, Financial Fitness & Coaching. There are no direct reports to this position.

NATURE & SCOPE : (daily, weekly, monthly, and yearly tasks, duties and responsibilities) :

• Provides professional and confidential financial counseling to members or clients by identifying their needs and analyzing their present income and asset situation. Recommends appropriate financial solutions and assists client to take actions based upon the developed financial plan.
• Reviews and analyzes complex data such as income financial statements, assets, cash flow, investments, and debt ratios. Ability to forecast and provide data analysis for clients and members.
• Provides guidance regarding money management and budgeting. Reviews financial hardship situations and evaluates for possible loan restructure and / or extension, including work out loans
• Empathizes and works as the members advocate and finds solutions while maintaining the borrowers dignity.
• Contacts high risk borrowers, discusses situations, and offers solutions that are beneficial to both the borrower and the credit union.
• Generates and works with high-risk borrower reports, including new delinquency, first payment, default, first time buyer / starter Visa delinquency, and real estate delinquency reports.
• Works with Member Service Center and Real Estate Lending to facilitate loan refinances, loan extensions, and work out loans.
• Presents ongoing seminars and in videos relating to money management, credit building / repair, and remedial budgeting to members, businesses, and people in our community.
• Identifies, investigates, and responds to requests for information from management regarding Credit Unions financial coaching program.
• Creates, manipulates, and maintains spreadsheets related to financial fitness.
• Meets with branches and internal departments to ensure knowledge of program and its benefits to both members and the credit union.
• Performs other duties as required.

Education, skills, & abilities (qualifications and experience required for this position) :

The Eight Superpowers

Other Education, Skills, and Abilities

MAJOR ACCOUNTABILITIES (major responsibilities of the position) :

PHYSICAL REQUIREMENTS (sitting, walking, climbing, lifting, etc.)

ENVIRONMENTAL CONDITIONS (indoors, outdoors, desk, etc.)

Note : Staff is expected to perform various tasks, projects, and administrative duties as assigned.

Management reserves the right to assign or change duties and tasks to this position at their discretion.

Salary Range

$64,480.00 (min) - $89,012.15 (max)