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We are looking for a QA Support I - Quality Assurance Analyst to join our growing team in Fremont, CA United States!
Role Summary :
The Quality Analyst for PDF Image Review is responsible for ensuring the accuracy and quality of pdf images. This role requires meticulous attention to detail and a strong commitment to maintaining high standards as outlined in scorecards and operational guidelines. The analyst will review approximately
350+ pdf images per week, ensuring each review is completed within a 5-minute turnaround time.
Key Responsibilities :
Review & Evaluation
- Assess and evaluate ~350+ pdf images per week.
- Use a standardized scorecard and provided guidelines to rate image quality.
- Identify and document poor quality pdfs, including making notes about content-related issues.
Issue Identification & Documentation
Spot and report common issues such as blurriness, misalignment, incomplete images, or missing content.Mark and categorize “bad” images to facilitate process improvements and retraining as needed.Log evaluations and decisions in the designated system.Provide detailed notes and feedback on the issues identified for each image.Collaborate with relevant teams to communicate recurring problems or trends.Compliance & Process Adherence
Follow established quality guidelines and maintain consistency in evaluations.Complete each review within the 5-minute time frame.Lead) Participate in calibration sessions to ensure scoring consistency.Continuous Improvement
Suggest and contribute ideas towards improving imaging and review processes.Support training and process documentation for new scorecard items or criteria.Experience :
1+ year experience in quality assurance, data entry, or visual / content review roles preferred.Technical Skills :
Basic proficiency with computers and ability to navigate image reviewing software.Key Abilities :
Exceptional attention to detail.Strong organizational and time management skills.Ability to accurately follow instructions and guidelines.Reliable and consistent performance under tight deadlines.