LPN - Healthcare & Human Service Advocate

Job Description

Job Description

Updated : 10 / 30 / 25

Job Title : LPN - Healthcare & Human Service Advocate (HHSA)

Division / Section / Unit : Coventry, Vernon, & Roberts, LLC (CVR) / HHSA

Job Summary :

Provides oversight and advocacy for the care, medication, treatment, placement, testing, and evaluation of CVR fiduciary “clients”, including : wards, principals, protected persons, and fiduciary contract clients. Provides CVR principals with recommendations and insight, to assist with decision-making for such clients.

Primary Duties :

Conducts analysis, prepares recommendations, and reports, as needed, in support of the coordination for placement, care, medical / mental health / dental and any other type of treatment by the correspondent practitioners. Participates in bi-weekly meetings in which principals are advised of current issues with regard to care, diagnosis, prognosis, and outcomes for each of the cases in which the HHSA is assigned. Documents incidents in accordance with the CVR standard of practice. Records discrete details of services provide to each client in a QuickBooks billing database.

Duties include a wide scope of responsibilities that include, but are not limited to :

• Oversees complex case management needs and coordinates consent for treatment for medical, dental, psychiatric, personal care, transportation, and placement and coordinates service delivery.
• Conducts on site visits and quarterly visits to nursing homes, group homes, supervisory care and boarding homes, client residences, medical and psychiatric hospitals, urgent care / stabilization sites, and family homes.
• Completes documentation for client's social, health, and medical status, periodic visits, status of financial situation, benefits, and updates demographic information in the CVR database
• Prepares for and testifies at court hearings, as needed.
• Documents and recommends need for crisis intervention, behavioral issues, and unique needs - as it relates to services and placement.
• Attends staff meetings and discharge staffings, as required, and documents accordingly.
• Prepares reports detailing findings and recommendations for court intervention, reports of guardian, and case reviews.
• Researches and documents information pertaining to treatment planning, behavioral interventions, and benefits.
• Investigates referrals for guardianship and / or conservatorships, as assigned.
• Interviews clients, friends, relatives, and physicians, of current or prospective clients, to obtain complete social and medical histories.
• Maintains 24 / 7 availability (via telecommunications) for response to calls for emergency fiduciary services, in coordination with other management and staff – as determined necessary by the principals of the firm.

Qualifications / Experience / Skills / Licensure :

Requires demonstrated knowledge of the skills requisite to oversee the services required under various fiduciary roles, including : guardianship, agency under medical or mental health powers of attorney (POA), or healthcare advocacy cases. These skills include : principles and practices of health care management; ability to investigate and obtain facts; evaluate and draw appropriate conclusions; ability to manage time in order to meet numerous priorities and deadlines; ability to develop and maintain effective working relationships with others; ability to communicate openly and effectively – orally and in writing; ability to effectively work with physically and mentally incapacitated individuals and difficult familial relationships. Qualified candidates must possess a clean driving record, pass a criminal background check, and provide a satisfactory credit report. The HHSA is expected to have attained and maintain licensure as a Licensed Practical Nurse (LPN), or Registered Nurse (RN), or the academic equivalent of either credential.

Benefits & Compensation : This position is a full-time, salaried, exempt position.