Administrative Associate - Behavioral Health Office - Full Time

Office Operations Assistant

Henry Ford Eastwood Behavioral Health - Clinton Township

Schedule :

Full Time Days M-F 930am-6pm

Location : Clinton Township, MI

Overview :

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities :

Greets patients and visitors, checks patients in and out, and obtains necessary documentation.

Verifies and enters demographic information.

Obtains and verifies insurance authorizations / precertification. Completes medical record release requests and schedules / confirms patient appointments.

Enters, reviews and submits charges for patient procedures and services daily.

Collects co-payments and reconciles all daily reports and deposits for accuracy.

Provides general office and clerical support to assigned area.

1 year of applicable cumulative job specific experience required.

Excellent communication and customer service skills.

Proficiency with medical office administrative tasks such as :

Patient scheduling

Insurance verification

Registration, check-in / check-out procedures

Maintaining electronic medical records

Ability to multitask in a fast-paced environment.

Experience with electronic health records (EHR) systems is a plus.

Proficiency in Microsoft Office Suite, including Excel experience is preferred with excellent customer service skills.

High school diploma or equivalency