IT Network O365 Support Technician : SharePoint and Azure

Are you seeking a challenging position that provides for personal and professional growth?

Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed?

Are you gratified when clients appreciate your work?

Do challenges energize you.

Do you want to keep learning and not sit on a help desk working remotely all day?

Then you are our candidate.

We are seeking an experienced field Technology Support Technician to join our team!

You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team.

We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop.  We are especially focused on security with SSO, PIM and conditional access methodologies a must.

BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner.  You will resolve issues in a methodical way using the best online tools and documentation systems.

You will have the full support of a committed and diverse team of I.T. professionals.

You must be experienced, knowledgable about Entra and on line SharePoint.

We will provide you every opportunity to learn, grow, and move up as our organization continues to grow.

We have an amazing staff retention over 8 years.

We are hiring for the long term.

Responsibilities :

• Provide end user technical assistance with computer hardware and software Assist in designing new solutions for client organizations with video, streaming, and ingenuity Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology.
• Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management.
• SharePoint security / permissions configurations, and Intune.
• We do support Mac and Gsuite clients with a commitment to Addigy remote management tools.
• Resolve issues for clients via phone, in person, or remote help desk.  Recommend hardware and software improvements.

Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions. have excellent documentation skill :

Qualifications :