Assistant Customer Experience Manager

Interstate Parking ServicesMesa, AZ, US

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Job Description

Description :

Interstate Parking Company : Assistant Customer Experience Manager

Mesa, AZ

Part-Time (Less than 20hrs / week) - $23.50 / Hour

Interested in being part of a company that’s growing and fully committed to creating an awesome team experience? If so, then let’s talk! Interstate Parking is currently looking for an outgoing, friendly, customer-service focused part-time Assistant Customer Experience Manager to help lead our parking operations at the Arizona Athletics Grounds. This role is charged with managing parking operations, supervising a team of Parking Ambassadors, and ultimately ensuring a world-class customer experience for our guests.

Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500+ team members operating over 400 locations with more than 85,000 parking spaces in geographic markets from California to Indiana. We’ve accomplished this by creating an exceptional customer experience by implementing advanced technology and innovative marketing techniques.

We truly value our people and the quality of our work environment. From 2023 - 2025 we received Top Workplace recognition by the Milwaukee Journal Sentinel. In addition, Interstate also earned national Cultural Excellence awards for Workplace Flexibility. We’re extremely proud of this recognition because it’s based entirely on feedback from our team members! For more information, check out - https : / / topworkplaces.com / company / interstate -parking / .

Here’s what we’re looking for :

Independent, pro-active, problem-solver.
Outgoing personality with excellent supervisory, communication, and customer service skills.
Focused, organized, flexible, and detail-oriented.
Must be able to multi-task and work in all weather conditions.
Proficient with Office, web-based applications, mobile apps, smart phone technology.
Able to work weekends
Two plus years of customer service and team management experience required.
High school degree required.
Minimum age of 25 to drive for Interstate Parking per our Insurance Carrier
Valid Regular Driver’s License with a clean driving record.

Here’s what we offer :

Highly competitive compensation.

Premium holiday pay.

A fun, collaborative, team-based environment.

Looking for a career? Join our team and bring your best self to the job - we offer opportunities for growth and advancement.

Here’s what you’ll do :

Guarantee a superlative first and last impression for all athletic goers.

Ensure our team provides exceptional customer service to our clients and customers.

Manage and motivate a team of Parking Ambassadors.

Compliance and financial analysis.

Preserve maintenance, safety, and appearance standards.

Develop and maintain existing client relationships.

Implement new procedures to enhance daily operations.

Schedule : Variable Hours, less than 20hrs / week

Apply Now!

Once your application is complete, our team will review your application and reach out regarding next steps!

Requirements :

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Customer Experience Manager • Mesa, AZ, US