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Front Office Receptionist

Front Office Receptionist

Pooches ParadiseKansas City, MO, US
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Dog Resort Front Desk

Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day, start your application today.

Compensation : 13 - $15 hourly

Responsibilities :

  • Must have outstanding client service skills, getting to know clients and their needs
  • Maintain guest records through contact with clients and Veterinarians
  • Assist new clients with information, procedures, and requirements for setting up temperament tests
  • Answer phones, emails, and texts to help clients with reservations and general information about our business
  • Must be able to appropriately handle dog sizes ranging from 2 lbs. to 175 lbs. on a leash while maintaining control and keeping your team safe
  • Understanding client's instructions and / or special needs for boarding / daycare check-ins and check-outs and being able to communicate these needs to the kennel staff and electronically documenting
  • Give facility tours (within 4 weeks of hire)
  • Soft selling and marketing are an absolute must

Qualifications :

  • Has previous experience with word processing programs and basic computer skills
  • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
  • Well-versed in taking telephone calls and handling stressful situations
  • High school graduate, G.E.D. recipient, or equivalent
  • Previous dog handling and / or veterinarian experience is preferred, albeit not required
  • 1+ years of relevant reception / client service experience required
  • Ability to multi-task and prioritize daily tasks

    • About Company

    Pooches Paradise is a family-owned small business in the heart of Waldo (KCMO). We take care of your dogs as if they were our own. We are a dog daycare, boarding, grooming, and training facility. Focusing on personalized attention for each guest, we provide interactive playtime in a safe and stimulating environment for doggy daycare and boarding guests.

    Our exceptionally trained staff knows each pet and owner by name and ensures the quality of care for each pooch.

    Pooches Paradise is deeply committed to the health and safety of our guests.

    At Pooches Paradise, your dog’s comfort and happiness are our priority. Our dog-loving staff provides personalized attention to each guest and offers you peace of mind knowing your pooch is well cared for while you are away.

    Website : www.poochesparadise.com

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    Front Office Receptionist • Kansas City, MO, US