Inside Sales Advisor

ABOUT US

At MyUtilities , we’ve streamlined one of life’s most stressful experiences—moving—by simplifying how customers set up essential utility services. From electricity and internet to cable, security, and insurance, we help individuals and families establish all their services in one convenient place.

Our company culture is intentional and supportive. We are people-first, celebrating milestones, fostering collaboration, and providing structured development plans to help our team members achieve their personal and professional goals.

ABOUT THE ROLE

We are seeking a motivated and customer-focused Inside Sales Advisor to guide clients through the process of setting up utility services in their new homes. In this role, you will manage warm, qualified leads provided by the company and match each customer with the best-fit service providers based on their needs.

This is an excellent opportunity for a sales professional who enjoys building relationships, hitting performance goals, and making a direct impact on customer satisfaction.

KEY RESPONSIBILITIES

• Customer Advising : Serve as a trusted advisor to clients, helping them select utility services tailored to their needs, preferences, and location. Deliver a consultative experience that builds trust and drives conversions.
• Inbound & Outbound Communication : Manage and respond to inbound interest, while proactively following up with multiple outbound calls, texts, and emails daily to engage and convert leads.
• Lead Management : Efficiently work through a pipeline of warm, qualified leads—provided daily by the company—ensuring timely and personalized follow-up throughout the sales cycle.
• CRM & Documentation : Accurately track all customer interactions, deal stages, and purchase decisions in the CRM. Maintain detailed notes and activity logs to support team reporting and customer handoffs.
• Quota Achievement : Consistently meet or exceed individual activity targets and sales quotas by maintaining a high level of daily outreach, follow-through, and performance discipline.
• Cross-Selling & Upselling : Identify opportunities to educate customers on additional products or services that enhance their move-in experience and add value.
• Collaboration : Communicate effectively with teammates and leadership to share insights, improve processes, and contribute to a high-performance sales culture.
• Process Adherence : Follow established sales workflows and scripts, while remaining agile enough to personalize interactions and address unique customer needs.

Requirements

WHO ARE YOU?

Benefits

WHY US?

This is a full-time, in-office position based in Dallas, TX , with working hours from Monday to Friday, 9 : 00 AM to 6 : 00 PM . We offer a comprehensive onboarding and training program to ensure every team member feels confident, supported, and fully prepared to succeed in their role.

What We Offer :

If you’re passionate about helping others, thrive in a sales environment, and want to be part of a high-performance team, we encourage you to apply.