New czech Speaking CS role for Online Media industry in Sofia - Relocation Pack

Czech Speaking Customer Support Role In Online Media

Exciting Career Opportunity : Czech Speaking Customer Support Role in Online Media with Relocation Pack!

Patrique Mercier Recruitment ES is proud to present an amazing opportunity for a Czech Speaking Customer Support role within the Online Media industry, based in the vibrant city of Sofia, Bulgaria. To support your transition, we offer a generous relocation package, making it easier for you to embark on this exciting journey.

As a customer support representative, you will play a crucial role in assisting clients in the online media sector, enhancing their experience and addressing their inquiries effectively. If you're passionate about customer service and eager to work in a dynamic industry, we would love to receive your application!

Your Responsibilities

• Provide excellent customer support to clients in the Online Media industry by accurately addressing inquiries and resolving issues.
• Help customers navigate platforms, utilize services, and follow best practices for a seamless user experience.
• Maintain accurate records of customer interactions and feedback to support the ongoing improvement of service quality.
• Collaborate with internal teams to relay insights on customer needs and potential service enhancements.
• Stay informed about the latest developments in the online media landscape to offer relevant assistance.
• Promote a positive company image through effective communication and a strong focus on customer satisfaction.