Job Summary
The Salesforce Architect will be responsible for the technical design, development, and code review of the product feature enhancements to the CRM and Marketing Cloud applications. This person will be actively involved in the design sessions with business analysts, the product owner, and other technical team members, and will be expected to bring technology and people leadership skills to the team.
This role will actively lead the design, build solution components, develop unit tests, guide testing strategy and play an active role in ensuring quality through the development lifecycle. You must possess a strong ability to work with our leadership team to balance the business needs with the best technical solutions to fulfill those needs. You'll make an impact by researching, analyzing, designing, proposing, and delivering solutions that are appropriate for the business and technology strategies, and it will be imperative that you are staying well versed in the ever-changing technology stack of the Salesforce platform.
Essential Duties and Responsibilities
Technical Solution Lead for CRM Platform
- Ownership of all technical aspects of a Salesforce Enterprise Service Cloud implementation, including custom code, systems integrations, 3rd party applications, and AppExchange products
- Provide thought leadership in technical areas of expertise to promote a best of breed culture
- Ability to research solutions, assess options, and formulate proposals for ways to solve requests from business partners
- Manages and recommends changes to integrations between Salesforce and multiple other platforms and technologies
- In collaboration with other team members, provide a vision for the CRM platform and identify gaps in business processes that could be addressed with Salesforce solutions
- Identify skills and roles needed for technical projects and participate in vendor selection and / or hiring of team members
Technical and Solution Architecture
Directly accountable for the conversion of product requirements into an architecture and design that will become the blueprint for the solution being created.Lead conceptual and technical solution design for assigned features improvements to meet business requirements while ensuring compliance with established architectural principles, standards, and processes.Responsible for matching business process and automation requirements to the capabilities of Salesforce, including, but not limited to, managed and unmanaged packages, complex data model, integration, role hierarchy, sharing and security modelSalesforce Development and Reporting
Develop end to end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc.Perform hands-on configuration and development as needed, and roll-up your sleeves to resolve technical issuesSupervisory Responsibilities
Will coach and mentor less-experienced analysts and act as team leader on highly complicated systems projects.
Qualifications
A. Education and Experience
Education : Bachelor's Degree (accredited) in Computer Science, MIS, or similar area of study.Experience : Ten (10) years of Salesforce Development & Design experience required (in addition to education requirement). Two (2) years of Developing System Architecture DocumentsB. Certificates, Licenses, Registrations or Other Requirements
Salesforce Architect Domain CertificationsSalesforce Administrator CertificationC. Other Knowledge, Skills or Abilities Required
Technically advanced knowledge or in-depth skills in one or more of the following is required :
Present, communicate and articulate effectively to all levels of the organization (including technical and non-technical audiences, Senior Leadership, VPs and C-level executives.Architecting and designing frameworks.Development methodology.Completing design artifacts using UML.Project management and organizational skills.Vendor interactions skills; provide input to contract negotiations.Ability to resolve interpersonal and technical conflicts.Knowledge and understanding of prototyping and methods of implementation.Ability to provide input to business processes and translate them into technical requirements.Proficient in Lightning Platform and capabilitiesIn-depth understanding of Salesforce programming including APEX, Lightning Web Components, Force.com, and Visual ForceExperienced with integrations between Salesforce and multiple other platforms and technologiesAbility to learn quickly and function as a positive and creative member of a teamAbility to excel in an unstructured environment of rapid growth and constant evolutionCommunicate complex technical issues and solutions in a clear, simple and understandable wayIn-depth understanding of data model and application developmentStrong knowledge of Salesforce.com including workflows, triggers, reporting, general design concepts and overall approach of Salesforce.com as a CRM platformExperience with Release Management, Source Control, and Deployment concepts and technologies such as Salesforce DX, ANT, SFDC Metadata API, Jenkins, SVNExperience with Marketing Cloud, Sales & Service Cloud, Platform, Heroku, and Einstein AnalyticsExperience with API integrations (REST, SOAP, etc.) and middleware technologies.D. Other Knowledge, Skills or Abilities that Contribute to Success
May require technically advanced or in-depth skills in one or more of the following :
Web application development, imaging technology.Work Environment
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;Required to exert physical effort in handling objects less than 30 pounds rarely;Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;Normal setting for this job is an office setting.Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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