Call Center Representative- FULLY

Qualifications

• 1-2 years of call center experience
• Must have a private & quiet work area
• Strong problem-solving skills with effective oral and written communication skills
• Strong interpersonal skills and good judgment
• Excellent customer service skills including accountability and follow-up

Job Description

• Act as a liaison between internal and external customers (70-80 calls per day)
• Respond promptly, accurately, and professionally to all calls
• Handle call avoidance issues appropriately
• Input data accurately and timely on customer contacts
• Access multiple databases simultaneously to address customer needs
• Explain policies and procedures clearly during calls

Hours

40-hour work week, 8-hour shifts between 8 : 00am and 8 : 00pm. Training over the first four weeks, Monday-Friday 8 : 30am-5 : 00pm.

based on experience.

Application Details

If interested, please apply with your updated resume. A recruiter will contact you promptly. This position is in high demand.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan with pre-tax and Roth options
• Life Insurance (Voluntary)
• Short and long-term disability
• Transportation benefits
• Employee Assistance Program
• PTO, Vacation, Sick Leave

Workplace Type

Fully remote.

Application Deadline

August 24, 2025.

About TEKsystems

We help clients activate ideas and solutions to leverage new opportunities. With 80,000 employees serving over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia, we are a leader in technology and talent services. TEKsystems is part of Allegis Group.

We are an equal opportunity employer, considering all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any protected characteristic.

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